Eagles Nest

Having read some very negative reviews before we went to the hotel we were apprehensive about staying. However upon our arrival we were met with friendly staff couldn’t be more helpful! Our room was amazing clean and a complimentary bottle of wine!! And a hot tub clean and warm!! Breakfast was absolutely AMAZING so much choice and tasty!! The fact the roof top wasn’t open didn’t detract at all we took our bottle of wine and sat on the terrace in the glorious sunshine having a drink!! Heaven! I really don’t understand where all the negative comments came from, from some of the previous guests? The whole experience was fabulous and would stay again!! We’ve been going to Pefkos for 25 years and this was one of our best experiences!!

We have just returned from a 2 week stay in Pefkos, one of which was at The Eagle's Nest. Our experience was a very positive one and we feel the need to respond to some of the recent negative reviews! Yes the hotel is in need of some renovation which is planned for next season. We were upgraded to a pool room which was lovely. There were some ants one morning but anyone who knows the island will appreciate that you will find them everywhere. The staff were very quickly on the case and we had no more problems. There have been several complaints about the hotel overbooking but in fact it is not of their doing. It is the travel companies causing the problem. The staff were truly lovely and very helpful, always happy and smiling. Breakfasts were superb with a huge choice. which was quickly replenished when needed. The walk into Pefkos center was 15 minutes but easily manageable even by us in our late seventies. It would have been nice if the pool bar or the rooftop bar had been open in the evenings but there were other options close at hand. We will have no hesitation in booking again next year.

Upon arriving at Eagles Nest hotel we were forced to pay a charge of 9 Euros to be moved to the other hotel which was not optional as we were not able to stay at the original hotel. Once we had paid the 9 Euros a taxi pulled up outside and drove us to the other hotel. Before getting in the taxi we were not told the name of the hotel or how far away it was, which for two young women this was rather distressing as we could have been taken anywhere. The taxi driver was very dangerous and he overtook a car when there was another car heading straight towards us; we thought we were going to be in a huge head on collision with no seatbelts to protect us; luckily he swerved and missed the oncoming car by a couple of meters. Upon arriving at the new hotel the room we were provided was dirty, had no working air conditioning, and the hot-tub we had paid extra for did not work. It took the hotel 2 hours to move us into a room with working A/C, by which time we had gone to reception 5 times to ask if it was getting resolved, and had lost the entire afternoon of our first day of the holiday. The room we were moved to was still dirty, with ants and dirty towels. The bed didn't have a sheet only a folded paper thin cover that didn't cover the double bed so we had to take it in turns for who got it each night. The food at the hotel was inedible as within the buffet area the food was left out for hours and covered in flies. At the end of our holiday the transfer was scheduled to pick us up from Eagles Nest hotel as that was where we were originally dropped off and we were unable to change it with the provider. To get us back to Eagles Nest, the hotel said they had arranged a car to take us to the hotel free of charge. The car that they had arranged was the maintenance man's own personal car that was essentially falling apart and was very dirty, the seatbelts did not work and several empty bottles of wine were in the footwells of the car. Again this was very distressing for two young women as we could have been driven anywhere by this stranger in a banged up car. We were only booked in for 3 nights for the last bit of sun before heading into the darkness of UK winter, but as soon as we arrived we wished we had stayed in the frost at Stansted. I wouldn't wish the experience on anyone. Avoid this scam of a hotel.

Had a lovely stay at the Eagles Nest. Quiet location about 15mins walk to centre of Pefkos ideal. Room basic but clean. Balcony not great as had no view and lots of ants. Relaxing pool area with nice clean pool. Tasty breakfast with wide choice of food. Very friendly and helpful staff with special mention for Anna the receptionist who had a lovely smile every day and Gerry the pool barman who would brighten up anyone's day whilst making a lovely cocktail

I am not one to ordinarily leave reviews but, in view of the recent negative ratings, feel that one is necessary to offer some balance as my experience of the hotel was markedly different than what has largely been written in the last month or so. Firstly, the hotel staff (front of house, cleaners and chef) could not have been more friendly, welcoming and helpful. Always cheerful and with big, hearty smiles. Breakfast was varied and plentiful; fresh fruit, juices, tea / coffee, pancakes, waffles, yogurt, omelette and all the usual fare to put together a ‘fry-up’ style breakfast. All 5 of us thought the breakfast was spot on! We ‘lucked out’ with an upgraded room which was very spacious and with a sea view but another couple in our party had a standard room which, though more modest in size and basic, was spotlessly clean and more than adequate for a week’s stay. Our rooms were cleaned, and bed sheets replaced, every day. There is a nice rooftop terrace with a lovely vista. Yes, it’s a little tired but nice to have as an option to watch the evening sunset. We did not have a ‘pool-based’ holiday and so did not make use of the hotel’s pool. Fokia bay is a 10-minute walk away which is great for snorkelling. There is a nice pool bar which can’t be more than a 30-second walk from the hotel and a fabulous restaurant (Nikolas Taverna - in which we ate our evening meal 4 times) which is probably 1 minute away. The food was fantastic and very reasonably priced. We had a terrific week away and the hotel was perfect for us; as a value for money proposition, it’s just about as good as you will come across!