From the moment we arrived we were treated well and wowed by the spectacular foyer and welcoming reception area. The check in was smooth and we were very kindly assisted to our room by a very pleasant concierge who graciously declined our offer of a tip, saying that it wasn't needed. We arrived late at night, after the restaurants had closed but they provided sandwiches and drinks to satiate us overnight. The staff were very pleasant and always greeted us with a smile. The all inclusive buffet was extensive and varied, so you could try something different from the available selection each day. (NB: I think if you were staying longer than a week you might find the overall selection repeats and you could feel a little limited). The cocktail were good and plentiful as was the ever smiling service. Our booking in the a-la-carte restaurant was a very pleasant evening indeed. The food was very tasty good quality and elegantly presented. My wife enjoyed the full 'Fabulous' facial and the spa staff were extremely pleasant. Shout out to Evi and Ausra for the exceptional warmth and friendship they have shown to us too. The local buses were easy to navigate to nearby towns or places of interest and there were taxis available for those more specific places. I would certainly recommend this hotel if you would like to kick back and enjoy quality nightly poolside entertainment, a great ambience, beautiful scenery and a great eating and drinking experience.