Lindos Royal Resort

Just to state, the hotel was nice, and this is not a moan about the negatives. This is just honest and helpful info. We chose this hotel as its stated as 5*, but it’s nowhere near. It doesn’t even try to be, by customer service and condition of facilities. All it does it set a high bar and then fail. Its struggling to be a 4*, probably nearer to 3.5*. Let me take you through it... THE ROOM We had a family room in block 1, in the main building (room 1404). We can't comment about any other room, such as the swim up rooms or superior rooms. Spacious and reasonably clean, the room isn't tired, but they were also not as modern *as you'd expect from a 5*. There were only two chairs on the balcony even though the family room slept four people. The walk-in shower was nice though. The aircon controls in each room are pretty pointless as setting a different temperature makes no difference - they cool the room a bit, but not a lot. We asked reception 3 times to check ours, as our children’s room was noticeably cooler - they didn't come, and when we chased it they admitted the maintenance team were closing the jobs down without even looking. We gave up asking. We had ants in the room and a can of mosquito spray was sent up to the room for us to use. This was after we were accused of taking food into our room which we hadn't. An observation about the swim up rooms – they are not very exclusive – many are next to public areas, so there is little privacy, and the pools are shared, with little per-room space. Think of it like staying in a terraced house compared to a detached house. FOOD One main restaurant with indoor and outdoor dining areas. Busier inside due to aircon cooling. There is also a few stray cats hanging around at meal times under the tables. Large cold salad area and hot meals - all pretty good, although can be a bit samey after a week. Live cooking stations for pizza and pasta are always popular, often with a long queue. Always good dessert and fruit area. Some things are randomly placed, although you get used to it atter a few days. *Tip - butter is usually hidden at the back of the salads near the bread. Breakfasts are pretty good - seem to pride themselves on their American breakfast although you can make a good full English out of what’s available. The staff will serve drinks to your table, the only place they use glass - everywhere else is plastic and paper cups. *Tip - keep your glass and decant your plastic cup bar drinks into it. Snack bar at the pool bar serves different snacks on different days - pizza, gyros, hot dogs etc. GETTING AROUND It can be confusing where to go in the hotel - particularly as the lifts use different level numbers for the same floor. If you explore the corridors you will find routes to where you want to go, with lifts appearing in random places. *Tip - the quickest route from the pool bar area to the main pair of lifts, is to walk through the restaurant, towards the right, past the single lift

The hotel itself has good facilities and the beach is on the doorstep. Food is plentiful and good. We arrived around 11.30pm and the hotel had hot food waiting for us which was a great welcome. We had a family room for 4 which was nice, it had a dividing door and windows, but curtains would have been nice for extra privacy to change etc. Hotel staff were very helpful. The onsite shop which was well stocked was open until 11pm. There were lots of cats and kittens around the site, which we and many others loved, so avoid if you have a cat phobia. The only disappointing thing was they didnt have an iron to use, but did have laundry service. Also, the running machines in the gym were both out of order. We went at the end of season, so wasnt too busy and had a really relaxing holiday.

I had a great stay at the hotel! The location is so perfect , close to beaches, quite close to lindos and the views are stunning. The staff was friendly and attentive, making sure we had everything we needed. The rooms were clean and comfortable, and the dining options were excellent. I highly recommend this hotel for a relaxing vacation! Especially want to than mr Michalis Kaniotis for his help and being always when it was necessary ! The best person I met there !

On first arrival the Lindos Royal Hotel was very nice, clean and tidy as you would expect from a 5* hotel, please note as a 5* you will need to pay €10 room tax per night on arrival or when you leave. We were there for 10 nights so ended up having to pay €100. We checked in with a friendly reception, who even kept the restaurant open as our flight from BHX had been delayed. A lovely porter took our luggage to our room for us. On arrival our room was looked spotless but it was 2am after a full day of travelling. The next day we unpacked, found we had 2 broken drawers in the bedroom that we didn’t use as the bottoms had fallen out, but there was plenty of other storage. The curtain that went across the patio door did not fully cover the door, and as we looked up from the main pool area we had to resort to putting a chair up against the wall to make sure people could not see us in the room. The hotel complex was lovely with around 5 different pools from kids pools to an adult only area. There was food served all day from the restaurant or the pool bar. But I did find that some of the food in the restaurant was cold or not very warm. This may have been the reason myself and my partner ended up with gastroenteritis for 48 hours each, along with a few more guests we spoke too. If you are going with children who don’t eat much there is not a lot food wise they would eat. On a night time there was not a lot to do, unless you ventured out on the local bus or got a taxi, to Lindos, as within the resort you had around 3-4 hotels, 3 supermarkets and that was it. Entertainment was poor, and seating was lacking, with a lot of people stood up or sat on a wall. Overall Rhodes a lovely place to visit, but the Lindos Royal is somewhere I probably won’t go to again, as needed more to do, if I was to go again for the same price try one of the 5* hotels in Falaraki, where there is more to do on an evening. Also if you don’t like cats don’t go.

AVOID – Unless You Want a Week of Stress. Staying here felt more like a week on rather than a week off. The problems were endless. I counted over 20 trips to reception for various issues—coming from someone who rarely complains, even when things aren’t great. The Nightmare Check-In • We were given a downgraded room that looked more like a hospital room than the one we paid for—completely different from the pictures. • When we raised this with reception, we were met with zero concern. The older gentleman at the desk was rude, dismissive, and had no interest in helping. We politely explained the issue, but he insisted there was nothing he could do. • We agreed to stay for the night but contacted EasyJet to step in and resolve the issue. Room & Hotel Issues • The air conditioning didn’t work in 35-degree heat (we saw others complaining too). • The room phone didn’t work, making it impossible to call reception. • One staff member tried gaslighting us into thinking the AC worked, claiming he could feel air coming out—he definitely could not because it wasn’t even on. • He also lingered in our room unnecessarily, making us uncomfortable as two young women. • We were told we’d get a fan, but at 1 AM, after waiting an hour, I went down to reception to find out they just hadn’t bothered—despite not being busy. Thankfully, EasyJet got involved and secured the correct room for us. But the problems didn’t stop there. New Room, New Problems • The water randomly stopped working at times. • The key card constantly failed, forcing us to walk back and forth to reception multiple times in 40-degree heat. The same rude receptionist would just glance at the card, throw it back at me, and say, “Try it now”—without actually doing anything. After being sent back 3-4 times, he finally issued a new key, which miraculously worked. Staff & Service Failures • On the last day, I asked reception to book me a taxi. They didn’t—so I waited outside for 40 minutes before a random couple let me share with them after I spoke to ask them how long they’d been waiting, which was 10 minutes. To which the taxi driver took issue with me sharing. • Lower-level staff were fine, but management was useless—doing nothing all day. • The supervisor of the cleaning team was shockingly rude and condescending to staff. We had even more issues, but honestly, I’ve tried to forget them. It’s taken me this long to recover enough to write this review. The Only Positives • Lovely adult-only pools • Decent food variety • Enjoyed seeing the animals around • Nice beach with some activities nearby Final Thoughts After reading other reviews, it’s clear that this wasn’t a one-off experience—many guests have had the same issues with staff incompetence, lack of care, and unprofessional behavior. I cannot believe I spent £1,000 to leave feeling mentally drained with zero compensation. Avoid this place at all costs.

POSITIVES: Food: Great variety & quality. Lovely views in the thematic restaurant. Service: Staff are very attentive & helpful Location : Right beside vlycha beach & hotel has its own private bay with extra sunbeds away from kids pools etc. Good spot for snorkelling. 10 min taxi from lindos town. Swim-up room: The room made our stay worthwhile, we were lucky it was in the sun most of the day, have no complaints about the room! NEGATIVES: Drinks- Disappointed with both alcoholic & non-alcoholic drinks. Calypso bars sodas were undrinkable, tasted like it was mixed with the pool water. Entertainment/Atmosphere: In the evening there was nowhere nice to sit as the bars by the pool felt very casual and the music playing from both would overlap (think remixes of remixes). Only nice bar that served drinks in glasses instead of plastic cups was a paid bar. The entertainment consisted of singers every night, would have been nice to have something different.