Guest User
June 7, 2024
That hotel is a joke! Check in at 3pm so we waited for 2hrs, no information given by the receptionist I had to ask her questions about the room constantly , and when the room was ready (3:15pm) she just gave me the key without saying where the room is or how to get there etc. We had to pay extra for the AC which was not mentioned, it was extremely dirty, ashes from cigarette in the drawers, the cleaner came twice in 8 days of our stay just to change towels and bedsheets (which where also dirty). Never cleaned the bathroom, hairdryer was broken, we had no Internet and when I went to complain about all these things all the receptionist did was to give me a new hairdryer ignoring all the other issues I mentioned and she didn't even apologise. For breakfast they served some mini croissants and burger bread that it felt like they had them for ages! On our 3rd day of staying, the lady on the breakfast was not there so I asked two espressos from the receptionist and her answer was that they don't serve espresso even tho we had it for 2 days already! We got our espressos half an hour later. A day before we left I mentioned to the receptionist that our room hasn't been cleaned and we don't have clean towels she said that the cleaners don't have time for that and she gave me 3 face towels. There's a fridge in the breakfast area with drinks that you're supposed to pay for and I needed 3 times a small bottle of water and they didn't charge me which was nice. Rooftop was nice but a bit dirty, bartender was lovely. The only nice person in there! Rest of the stuff very rude, not willing to help you with anything, except a guy that gave me informations how to get the bus to the airport on my last day. I would suggest all the receptionist to do their job better and to try to improve themselves instead of talking **** about their boss all the time! I DO NOT RECOMMEND!!!! STAY AWAY!!!