Castellum Suites - All Inclusive

Had a great time here. The all-inclusive was definitely worth its price, I wish I was able to stay longer for both the hotel experience and to explore more of the island.

We stayed for 10 nights at the end of September/beginning October and had some reservations reading reviews but overall it was a nice hotel and we had a lovely holiday Rooms - were clean and functional, bathroom flooded each time we used it due to wet room drainage needing cleaning, but didn’t impact on us, just mopped the floor with the towels which were replaced daily Storage in bedroom was sparse, but having read this we came prepared with collapsible hanging storage shelf from Amazon which assisted Hotel was clean inside and staff were lovely and friendly, however I can see why they may appear grumpy at times due to the incredibly rude, obnoxious people who have no basic manners and never say please or thank you to them and they work very long hours Food - actually was quite good, we have done all inclusive many times and are prepared to have to eat out at night due to poor quality but we didn’t feel the need to do that here, food was tasty , ok could have been warmer at times, but overall no issues at all Bar - area much too small for seating at night which was disappointing and because you couldn’t sit out by the pool it limited options, so ended up sitting in the reception area which was too warm. All inclusive timing the same as many other hotels we’ve stayed at ending at 1030pm, drink quality was acceptable Pool - disappointed with the pool area and water quality as it was very cloudy and green around the edges and this obviously meant lack of cleaning and chlorine quality, so didn’t use it more than once , also kids pool was disgusting and just green around the sides . Whole area just lacked maintenance, but as it was end of season soon they probably didn’t want to invest too much. Reception - staff were great, very friendly and helpful Overall I would not rate this a 4* due to lack of facilities but it was a great base for visiting the old town and the island

We stayed as a family for New Year's holidays and couldn't be more satisfied with our choice. The hotel is so close to the old town. The room is nice. The all inclusive facility was excellent. Plenty of choices and very good quality. The staff is very attentive and friendly. Especially Rania at the reception was so helpful with all our requests! If you need to rent a car, definitely talk to her. Many thanks, Katerina Nea Smyrni

Just back after a lovley week The hotel was lovely food excellent great location for old town and beach also very close to Acropolis which is worth a visit all within a 10 minute walk . Staff was lovley nothing to much trouble Rania on reception was lovley going the extra mile to make sure your stay was good