Irene Palace Beach Resort

Upon arriving late at night we were greeted by a friendly elderly gentleman on reception who could not have helped us any more than he did. We then went to the bar where we were greeted by Panos, again an incredible credit to your company. He made our stay amazing. The girls on reception understood all our queries and were first class in their genuine care for our well being. The restaurant staff were also second to none, they were genuinely helpful and kept the restaurant area extremely clean. The staff on the pool bar could not have been any more friendly, at the end of just our first week they knew our drinks order and were pouring it as we approached the bar! We cannot thank all the staff enough for making our stay an extremely enjoyable one 😃 xxxx

The staff nice and very friendly but the hotel no way 4 star. Max 2.5 or 3 star way to far . The hotel dont have smoking policy im a non smoker people jist smoke every where outside that unacceptable . You cant watch kids entertainment when next to you all tavle lookj like a smoke factory. Or next to the swimming pool. You need to put 1 sifn where people smoke!!!! After dinner the bar que unaccatble 1 or 2 people working que outside tbe lobby!!! Thats hotel very good with small kids under age 8 but tbe oldest they bored. Need to put some money to refurbished ome plave the hotel over used.

Not exactly a 4 star hotel, according to the habitual criteria applied in the Mediterranean area, but everything in the right Place at the right Moment. A particular merit note for the restaurant service and variety of typical National and International cuisine. In a week I had a taste of at least 4 different kinds, all excellent. Very clean swimming pool. Kindness in all personnel, waiters and maidens. Not so kind at the bar: unfortunately, quite rude.

I do not recommend this hotel at all. It was uncomfortable, and we were left with unpleasant impressions after our stay at this hotel. We bought an “all-inclusive” tour from All Tours. We specifically discussed the terms of this “all-inclusive” package, what was included and what was not. Upon arrival, we found that the promised free towels for the hotel pool were suddenly being offered for a fee: 5 euros per towel plus another 5 euros for a deposit. WATER IN BOTTLES IS NOT FREE! (There is no water in the rooms either.) In the dining room, which cannot be called a restaurant, there were funny signs on the water dispensers saying that you cannot fill your bottles with water! Rude staff. They reacted aggressively and rudely to any request. One key per room. The room was dirty. The hotel is old, and I was struck by the corridors with their shabby, dirty carpets. The air conditioning is old and cannot be adjusted. It blows directly onto the children's bed, and my husband had to sleep there and caught a cold on the second day because of it. It was impossible to turn it off, because the room immediately became very hot and stuffy. There was a kettle in the room, but it was unclear what it was for, as there were no cups, spoons, water, tea, or coffee. Boring entertainment. Noise insulation in the rooms is poor. The coffee was disgusting. You can BUY normal coffee at the bar. Free ice cream at the bar was only given to children. If an adult came to get local ice cream (even for their child), they would SELL them the local ice cream. And this was with “all-inclusive”!!! There weren't enough sun loungers. Some guests reserved them at around six in the morning and only showed up at the pool after lunch. The only good impression was the service provided by the lifeguards on the water slides and a couple of people in the dining room. We complained to a representative of All Tours, who offered to change our hotel for an additional fee! No HELP was provided at all. Never ever again – neither to this hotel no to All Tours!

I just returned from my two-week vacation at this hotel, and it was my fifth visit — which probably says it all! Every time I come back, it feels like coming home. The staff are genuinely warm and attentive, always ready to help with a smile. The garden is beautifully maintained, a perfect spot to relax and unwind. The food is excellent, with a wide variety of fresh and tasty options every day. The atmosphere throughout the hotel is so friendly and relaxed, and the beach is just a short stroll away. This place truly has my heart, and I can’t wait to return again.

I would like to thank the reception team for their professionalism, especially maria, nina, anastasia, christina and giannis. I hope I didn't forget anyone.