Canopy by Hilton Reykjavik City Centre

The most outrageous experience I've ever had. When the front desk swiped my room card to open the door, there was an old white man on the bed. He was also confused. When I went downstairs to find the girl at the front desk, she was already waiting for me with another room card. This means that she knew she gave the wrong room card when I went upstairs, but why couldn't she come upstairs to find me? The corridor in your hotel is so long. It takes several minutes to walk from the door to the room. When I went back to the hotel the next day and walked to the room, I found that the room card had expired? So I went again to renew the room card, which means that you gave me someone else's room card at first after I stayed for two nights, and then gave me a one-day room card. There was no apology throughout the whole process, and when I asked if they could help me pick up my luggage and send it to the room, the front desk said there was no such service, but I clearly saw a luggage cart. Maybe this service was cancelled later. I stayed here twice, when I went to Lei City and when I came back from a trip. The room I stayed in when I went to Lei City is also outrageous when I think about it now. There is a door in the room, and when you open it, there is another door. It feels like it leads directly to the next door. It is very noisy facing the street, and light sleepers probably can't sleep. The glass is very dirty. If there happens to be an aurora in the city, don't even think about seeing it from the window.