Sand Hotel by Keahotels

good😉

My last impression of this hotel will be "disappointment" - just lots of little things that added up to a disappointing stay. The hotel comes so close to getting it right but so often fell short that the experience (for the not insubstantial price) was underwhelming to the point of regret - like I wished I stayed at my other hotel choice. We stayed in January so the weather was very cold. In my room, two of the three openable windows were broken and could not be closed so my room was always sub zero in temperature. Beware the "happy hour" in the bar where we had a drink the first night - the discount is minimal and the drinks over priced to start with. having to pay for a flat white coffee at breakfast is a joke (however filter coffee is free). The hotel is also really noisy with little insulation between rooms and floors. Wake up calls that are forgotten. Housekeeping aren't exactly quiet - when cleaning the neighbouring rooms I thought they were doing major renovations. Unsubtle and poor attention to little details that add up to a disappointing stay. Front desk staff I also found to be more happy with an argument about how you are wrong, rather than sorting out the issue that you're upset about. It's close to a lovely bakery, but other than that I wish I had stayed at that other hotel...

Fabulous staff were helpful and their attitude was fabulous. Breakfast was very good. I would recommend you go there