Extended Stay America Suites - Washington, DC - Reston

One of the rules they let you know on a brochure they handout to you along the key ( card ) to open your room's door , is to be courteous, respectful and not to be noisy from 10p-8a on my 2nd night stay from 3 nights I was suppose to work on a Sunday and be there at 7a. I couldn't I had to call out from work at 4a because the fire alarm started to go off, I got scared and it hurted my ears the sound was too loud, I had to go out my room and I saw other tenants out , we were all scared. It all finished around 6a and I decided to go to the lobby for some coffee and breakfast treats, as I was there, a tenant spoke to the rep in the office and said that ppl on the 3rd floor caused the alarms to go off, apparently they were so noisy that tenant could go to sleep and they were so disrespectful. I didn't like that experience, and the garbage cans they have close to the stairways where full like they dont empty and take care of them daily, other than that my room was comfortable and clean. That I did liked and close to a dunkins Chick-fil-A and a bank.

The room was not clean it smelt like pee, very uncomfortable the walls are black and I would like my money back I had my 6 month old baby there I not pleased

The property area is across the street from a major subway/metro station (Silver line), so getting to DC is a breeze. The office is clean. The room though, is a different story. Upon entering my room, I could smell the mildew and mold. Furniture and decor are dated, but still very much usable. No bugs except for one spider in the shower. The room itself is clean. The fridge was very clean, like someone took a lot of time cleaning it. Some burnt food marks on the cooktop, but that’s to be expected for what it is. The sheets, blanket, and pillows are very clean - I couldn’t find dirty spots using my UV and black lights. The main door, however, has a gap on the bottom, and you can smell whatever your neighbors are smoking. At night, it was somewhat loud until 2am; people were walking around and moving furniture upstairs, and people were checking in late and talking loud outside. I never felt unsafe at any point. This area is well-patrolled by the Fairfax County Sheriff office. You have 3 eateries within 2 minute walking distance, but you could always Uber to the Reston Town Center for a lot more options just 5 minute drive away. Overall, I’d recommend this place for single females with kids.

Breakfast was two types of bag muffins? Front staff hard to understand, air conditioner roars on and off all night no matter how you set the fan, parking lot dirty. We won't return.

Staff were nice and a accommodating. The room was clean but the furniture was older. Parking was an issue-they had the smallest parking lot I’ve ever seen at an Extended Stay. I parked in a handicap spot jgst so i could be closer to the room.

This is not like it looks on the pictures. Its very unclean and shouldn't have the rating it does. I wouldn't recommend staying here. I refunded my money after just a few minutes.