Vilasira Rooms & Wines - Adults Only

The short version: A great location, nice rooms, nice outdoor area, but they need to learn a lot about taking care of their guests, make them feel welcome and appreciated. And a tip: If you don't speak Spanish at least reasonably well then don't bother joining the wine experience. The long version: Vilasira is invitingly located amidst beautiful vineyards and easy to find. The car park is locked: you need a mobile phone to ring them to open the gate. (Why no doorbell?) The parking is in the shade of large pine trees. The big, inviting door is to the restaurant. The reception entrance is a small door on the right. You enter a nice, welcoming area with a reception counter, small seating area where welcome drinks were waiting. The books and displays are nice, and highlight you being in a wine oriented venue! Receptionist spoke English, and check-in was smooth. Our room was up one of flight of stairs. It was as advertised on the site, beamed ceiling, window overlooking the patio, small but complete bathroom. The shower was great: large shower head and plenty of water. Nice fluffy towels. The double bed was large enough, firm and comfortable. The air-conditioning you have to manipulate carefully, but it is possible to arrange the airflow so it does not bother you when in bed. Outdoor area is nice, with seats, lounges and a swimming pool all by the side of their own 4 hectare vineyards. They have a few 'Bali beds' which are nice as they allow you to stay in the shade. (Read somewhere they charge for usage, but we used one without any comments or fees) We were there on Wednesday, and unfortunately the restaurant was closed. Instead we were offered a wine tasting experience, plus dinner in the wine cellars. At €35 pp we had high expectations, but unfortunately was a big disappointment. Yes, we were told the explanation was in Spanish. But we did not expect to be completely ignored by the guide. We were with 3 couples: 2 including ourselves speaking a little Spanish, 1 couple native Spanish speakers. The guide focused 100% on the Spanish speaking couple, ignoring the other 4 guests. --＞ So only take the Wine Not Experience when you're fluent in Spanish! We tasted 2 wines: a rosé and a red. Neither had anything to do with Vilasira! Strange, as the guide did mention there was wine from their own vineyards, but not for tasting and not for sale. Then we were led to the wine cellars where our dinner was waiting. Each couple was directed to a separate candle lit space. This was probably part of the experience, however a pity, as the group was just about coming together in the tour. And the guide disappeared, not to be seen again for the rest of the evening! Dinner was very disappointing, only a couple of plates of cold tapas and a bottle of the same wine we had for the tasting. So for us we felt the whole experience, 2 bottles of wine for the 6 of us for the tasting, a few plates of cold cuts and a bottle of wine was very much overpriced at €35 pp! Break