Atour Hotel (Renqiu)

Atour Hotel (Renqiu) Reviews

Atour Hotel (Renqiu)

No.24 Yuhua Middle Road, Renqiu, Hebei, ChinaView Hotel Details
Atour Hotel (Renqiu)
Atour Hotel (Renqiu)Atour Hotel (Renqiu)Atour Hotel (Renqiu)
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Atour Hotel (Renqiu) Guest Reviews

4.6/5
Very Good
453 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(453)
Positive reviews(446)
Reviews with photos/video(22)
Delicious breakfast(70)
Friendly front desk staff(55)
Many amenities(22)
Quiet & comfortable(21)
Convenient parking(20)
Good Internet(17)
Perfect for business trips(10)
Great location(8)
Negative reviews(7)
harshvora
Elegant Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Nice stay for business travelers
Response from Property: Thank you for choosing the Renqiu Yaduo Hotel. Thank you for taking the precious time to give the hotel a lot of likes. We have always treated our guests staying in Yaduo as our family, friends, and neighbors, striving to provide you with a more comfortable and enjoyable stay experience. Your satisfaction is Dor's greatest wish, may you be happy every day!
Anonymous User
Elegant Room
Stayed in Feb 2024
Other
2.2/5
Posted on Feb 25, 2024
The room rate of a high-end hotel is over 200 yuan, but the flashlight is moldy, there is a large missing piece of the floor, there are bugs under the teapot, the radiator is cold, and the kettle is covered with dirt. How long has it been since it was cleaned? The hygiene is too poor.
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Response from Property: Dear Duoyou, thank you very much for your review. We are aware of the problem you reflected and we apologize to you again! We feel deeply guilty for causing you an unpleasant experience during your stay. The unpleasant incident you encountered this time has sounded the alarm for our quality management. Please believe that we will not tolerate the existence of such problems. Please believe that we will definitely take effective measures to rectify and effectively strengthen daily management to prevent similar problems from happening again!
Anonymous User
Elegant Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 8, 2024
The room is clean and well-equipped. Special thanks to Miss Mu Han for her warm service. I highly recommend this store. Like it👍🏻👍🏻👍🏻
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Response from Property: Thank you very much for your review. As long as you have a comfortable and happy stay, that is Duoer's biggest wish. The hotel is located in the city center, with large supermarkets and shopping malls nearby, which is very convenient. There is a book bar on the second floor and a self-service laundry on the third floor. Room, with your support, we will continue to work hard and look forward to your stay again.
66longxingtianxia66
Elegant Room
Stayed in Dec 2023
Couples
16 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Very good, Facilities: relatively new Sanitation: good Environment: OK Service: considerate By the way, we ate some special snacks around
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Response from Property: Thank you for your review! Your review is a spur and encouragement to us. Atour Hotel advocates a natural and healthy lifestyle. You can get physical and mental relaxation and a pleasant experience. We will always and always persist in working hard and moving forward.
Guest User
Elegant Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Xining has a very good service attitude. Yahan is also very considerate. They sent water. The porridge in the evening was delicious. The breakfast was also great. It is a star hotel with high cost performance. I will come again.
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Response from Property: Thank you very much for your full praise and affirmation of the hotel. Atour pursues neighborhood service and gives users a sense of home warmth. Thank you for feeling at home, and we look forward to your next stay. We can provide you with more Atour services. Let you trust Atour more and like Atour more. Thank you for your recognition of us. Finally, Duoer wishes you good health and smooth work! Looking forward to your visit again.
Ming-Chi
Elegant Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 9, 2024
Convenient location Simple and clean Good service attitude Worth recommending to business travelers
Original TextTranslated by Google
Response from Property: Thank you for your full praise and affirmation of the hotel. Atour pursues neighborhood service and gives users a sense of home warmth. The hotel is located in the center of Renqiu City, a 10-minute drive from the railway station. There are Yanchunlou, Leisha and other shopping malls around it. The transportation is relatively convenient, and there are many restaurants around. The hotel has books in [Bamboo House] for you to borrow for free. The hotel also has a free laundry room (Chuchen) that can be used. I look forward to your stay again!
Guest User
Guestroom ( 2 beds )
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel service is very good. After we arrived at the hotel, because the reserved room was not ready, we were upgraded to a room with a massage chair for free. I am very grateful to the front desk staff Xi'aning for all the services he provided us.
Original TextTranslated by Google
Response from Property: Thank you for your full praise and affirmation of the hotel. Atour pursues neighborhood service and gives users a sense of home warmth. The hotel is located in the center of Renqiu City, a 10-minute drive from the railway station. There are Yanchunlou, Leisha and other shopping malls around it. The transportation is relatively convenient, and there are many restaurants around. The hotel has books in [Bamboo House] for you to borrow for free. The hotel also has a free laundry room (Chuchen) that can be used. I look forward to your stay again!
Guest User
Elegant Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 1, 2024
Xiluoyan has great service. Good service. The porridge is delicious at night. Beautiful environment. Good breakfast. High cost performance. Worth coming again
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Response from Property: Thank you very much for your affirmation of the service of the hotel front desk partner. I believe he must be hiding in a corner and smiling. Your recognition of Duoer is the driving force for Duoer to move forward. Duoer will do its best to do better and work hard to serve every guest. Looking forward to your next visit!
Guest User
Elegant Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 19, 2023
The hotel is in the city center and is easy to find. Parking is very convenient. There is free parking. The hotel room has good bedding. The hygiene is very clean. The sleep is very comfortable. The toothbrush for washing is better than other hotels. There are two kinds, which are very convenient. The shower hot water is very fast and it gets hot in a short time. The room Internet speed is very fast. The TV can be projected. The digital TV is also very clear. The room is well soundproofed. The breakfast is very good. There are many dishes. I recommend this wonton, which tastes great. When I left the store, I found that the car was washed. This service is really great.
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Response from Property: Dear, I saw your comments when I turned on the computer early in the morning. I was really touched because of your understanding, encouragement and support. I think we will get better and better. At Atour, from the moment you walked into the lobby, a smile, a cup of hot tea, and a greeting seemed to have expressed the enthusiasm and thoughtfulness of Atour people. Satisfaction is only our starting point, and surprise and touching are the direction we have been looking for. On the road to chasing dreams, because of you, Atour's tomorrow will be even better. Too much gratitude seems to be unable to be expressed in words at this moment. Let's sum up all the words in one sentence: Atour's appointment, see you there!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Couples
2 review
3.2/5
Posted on Apr 7, 2024
Very unpleasant check-in experience. I asked to change the room when the last room was arranged. The front desk asked me to pay the difference to upgrade the room. I disagreed. The front desk directly showed my wife all the room booking records in Atour. Leaking guest information.
Original TextTranslated by Google
Response from Property: Dear Daduo fans, we are very sorry that we did not bring you a good experience. We still have a lot of things that we have not done well. We will definitely improve in time. We need you to give us the opportunity to improve and improve. The hotel is located in the center of Renqiu City, a 10-minute drive from the railway station. There are Yanchunlou, Leisha and other shopping malls around, with convenient transportation and many restaurants around. The hotel has books in [Zhuju] for you to borrow for free. The hotel also has a free laundry room (out of dust) that can be used. Daduo is very sorry that we could not satisfy you, but please believe that we have been working hard to make progress and look forward to your stay again!
此生花开富贵
Elegant Room
Stayed in Oct 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 10, 2023
The hotel is in a good location, very convenient for travel, the staff is very enthusiastic, the breakfast is rich in variety and tastes good, and the washing machine and dryer are very convenient. I will consider staying again.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation of the service of the hotel front desk partner. I believe he must be hiding in a corner and smiling. Your recognition of Duoer is the driving force for Duoer to move forward. Duoer will do its best to do better and work hard to serve every guest. Looking forward to your next visit!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
6 review
4.2/5
Very Good
Posted on Apr 2, 2024
I don't know what the previous guest did to the kettle in the room. It smelled strange. I told the customer service and they replaced it immediately. I was very satisfied with the service.
Original TextTranslated by Google
Response from Property: Dear Daduo fans, it is Duoer's fault that I failed to take good care of you. Duoer feels ashamed and expresses my sincere apologies to you! Duoer has made improvements to the issues you reported. The hotel is located in the city center, with large supermarkets and shopping malls nearby, which is very convenient. There is a book bar on the second floor and a self-service laundry room on the third floor. With your support, we will continue to work hard and look forward to seeing you again.
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Other
2 review
4.2/5
Very Good
Posted on Mar 30, 2024
I stay here every time I go. The facilities are a bit old, but the service is still very good. The service of Ningnuo at the front desk is very good.
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Response from Property: Dear Daduo fans, it is Duoer's fault that I failed to take good care of you. Duoer feels ashamed and expresses her sincere apologies! Duoer has made improvements to the issues you reported. Although the store opened early, the maintenance of facilities is still very good. Duoer also has its own characteristics. All guest rooms are equipped with Plante series high-quality bedding comparable to five-star hotels, a full set of high-end series toiletries, hundreds of beautiful humanistic photography decorating guest rooms and public areas, a library open to guests, and a free laundry room [Dust-free] for use. It is a pity that I failed to satisfy you. This not only brought losses to the hotel, but also brought you a lot of inconvenience. Please believe that we have been working hard to make progress. We look forward to witnessing our changes this time with you and looking forward to your stay again.
Guest User
Elegant Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Xiluo's service is very good. Yanhan issues invoices quickly. The porridge in the evening is delicious. The fruit is fresh. The pickled vegetable porridge in the evening is very good. It is worth recommending
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Response from Property: Dear Duo fans, I am very happy to see your comments. Duoerjia is lucky to have dedicated staff, and it is a blessing for Duoerjia to have thoughtful guests like you. Duoerjia has always been committed to bringing high-quality stay service experience to every guest. Satisfaction is only the starting point, and surprise and touching are Duoerjia's ultimate goal. In Duoerjia, you can feel the most sincere neighborhood service, taste the most heartwarming tea from Yaduo Village, and experience a leisurely but stylish reading space... Everything is just for you to come to Duoerjia. The stay experience can become simple and extraordinary. I hope that Duoerjia can always accompany you on your journey. Looking forward to meeting you again, I wish you a happy life and everything goes well!
Guest User
Elegant Room
Stayed in Mar 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Mar 21, 2024
I went on a business trip to Renqiu and chose Atour again. It was as considerate as always. Xiqihan's service was also very good. There were many restaurants around, which was very convenient. I will choose Atour when I go to Renqiu in the future. I recommend it.
Original TextTranslated by Google
Response from Property: Thank you very much for your full praise and affirmation of the hotel. Atour pursues neighborhood service and gives users a sense of home warmth. Thank you for feeling at home, and we look forward to your next stay. We can provide you with more Atour services. Let you trust Atour more and like Atour more. Thank you for your recognition of us. Finally, Duoer wishes you good health and smooth work! Looking forward to your visit again.