Best Western Plus Boomtown Casino Hotel

**A Year of Changes: A Personal Account of My Annual February Visit** As someone who has been visiting this resort annually for the past decade, I've witnessed its evolution firsthand. This year, in particular, brought several notable changes, both positive and concerning. Let's delve into the details: 1. **Coffee Makers and K-Cups:** - The introduction of K-cup-friendly coffee makers is a welcome upgrade. However, there seems to be a glitch with the cup size settings. Be cautious—the cups tend to overfill if the previous guest added too much water. Always double-check before brewing, especially if you're using the in-house cups. 2. **Resort Fee Increase:** - The resort fee has escalated from $15 to $19 per night. While this additional charge has always been a point of contention for me (given that the property doesn't fully embody the traditional resort experience), it's essential to understand what you're getting in return. 3. **What Does the Resort Fee Cover?** - The fee includes basic amenities such as water, coffee, and toiletries. Additionally, you'll find thin towels at the pool area and a handful of coupons. While it may not feel like a luxurious resort, these offerings are part of the package. 4. **Fun Center Transformation:** - The fun center has undergone a significant makeover. New games, rearranged layouts, and a sense of fresh management have breathed new...see more on yelp!

Staff is exceptionally nice! Free drinks at table games is sweet. I didn't like our room with two connecting doors and one noisy neighbor, but I'll know next time to book through the hotel at a lower than ******* room rate a better room.

Room decor is ok, mattress was a little janky could use an update. Some table games were closed. When I inquired about it they said they were short staffed. Wanted to go to the steakhouse but it is closed on Monday and Tuesday. Ended up going to the grill house, food was ok, staff was great but ambiance not so much.

Didnt sleep well due to smoke smell even in rooms. Near indoor pool and very loud. Hard to breathe if any resp issues or kiddos.

Front desk agent was friendly. Room was ok. Toilet doesn't flush properly and the heater is loud but otherwise room was good. I stayed because of the snow. Cant get over the summit. Will be back to visit another day.

The stay there is very convenient and nice however it was a little to small for walking around and the bathroom was very tight. In our room the air conditioner wasnt working properly it jad toceither be off or on jigh. If it wasnt a loudvscreeching and banging noise radiiated the whole time.

The stay was wonderful very helful and friendly staff i will differently stay again my family and I love boomtown

Birthday trip and had a great time! Successful at ********, friendly cocktail servers and checked frequently. Very friendly employees. Beds were a little bouncy was our only complaint. Will come back.