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Customer Reviews

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866 North Wells Avenue, Reno, Washoe County, United StatesView Hotel Details
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编组 10
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1 night

Customer Guest Reviews

3.3/5
104 review
Verified reviews
Location3.3
Amenities3.3
Service3.4
Cleanliness3.3
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All Reviews(104)
Positive reviews(77)
Negative reviews(27)
RickeyChien
Deluxe Queen Room - Non-Smoking
Stayed in Thg6, 2022
Business travelers
22 review
4.5/5
Great
Posted on 4 Thg7, 2022
Wi-Fi signal is not good. The others are good
Michael
Deluxe Queen Room - Non-Smoking
Stayed in Thg5, 2023
Solo travelers
2 review
4.5/5
Great
Posted on 29 Thg5, 2023
Nice spot
Adela88
Queen Room with Mobility Accessible Tub-Non-Smoking
Stayed in Thg9, 2023
Couples
3 review
4.0/5
Very Good
Posted on 23 Thg9, 2023
It's relatively clean, the motel is pretty good, and there's coffee in the lobby in the morning.
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Wanmeidashu
One Queen Refrigerator/Microwave Non-Smoking
Stayed in Thg10, 2023
Friends
5 review
3.0/5
Posted on 26 Thg11, 2023
It’s okay, clean and hygienic!
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Blaine
Stayed in Thg3, 2024
Other
4.0/5
Very Good
Posted on 28 Thg3, 2024
The maid service is great,the road work in the area is a bit noisy,and dusty,but wlii be done soon
Ashley
Stayed in Thg3, 2024
Business travelers
2.0/5
Posted on 22 Thg3, 2024
WiFi doesn’t work. Only 3 channels on TV work. Large gap around door that bugs/critters could get in. Key card only works for 1 day. Poor lighting since it’s in the back of the room.
randi
Stayed in Thg3, 2024
Family
4.0/5
Very Good
Posted on 21 Thg3, 2024
Love the remodle/ renovations. The room was clean & beds/ pillows were comfy. Our neighbors were noisy but thats not the motels fault. Lol. Overall loved it.
J
Stayed in Thg3, 2024
Other
5.0/5
Outstanding
Posted on 12 Thg3, 2024
Staff waa more than courteous with regards to making last minute adjustments, requests, etc. Not really the place to stay with respects to dining out or if you plan on doing any shopping for souvenirs, etc. You need your own vehichle to stay here.
Hailey
Stayed in Thg3, 2024
Family
1.0/5
Posted on 12 Thg3, 2024
There were homeless people in the ice room without shoes on. Our room had stains on the sheets, the flooring next to the bed had a hole in it, the sink didnt drain, our window could very easily be opened from the outside, this list could go on. I would not recommend staying here it was the worst hotel/motel I have ever stayed in and I have stayed in international hostels where the rooms and bathrooms are shared.
David
Stayed in Thg3, 2024
Other
5.0/5
Outstanding
Posted on 9 Thg3, 2024
Skyler was amazing she help me out so much! She is the best employee I’ve had there & I stay there often. Thanks again Skylar
Robert
Stayed in Thg2, 2024
Other
1.0/5
Posted on 24 Thg2, 2024
I have never shared a negative review; however, my experience with this Motel 6 was so bad that I feel compelled to share it with others. My mattress had coils protruding from it. I told the desk employees. I was told maintenance would change it. It was never changed. I could not sleep for two nights. There was a bunch of trash (including a dirty diaper) just outside my room for more than 36 hours. There was a recycle/garbage truck in the parking lot at 3:00 a.m. which awoke me and, I'm sure, other guests.
Scott
Stayed in Thg2, 2024
Other
4.0/5
Very Good
Posted on 21 Thg2, 2024
Easy check in, room clean and organized. The door needs a sweep on the bottom (4" gap). Have to use a towel to keep the weather out.
Verified traveler
Stayed in Thg2, 2024
Other
3.0/5
Posted on 1 Thg2, 2024
Odessa at the front is ALWAYS soooo kind and helpful in every aspect. Correnia (lead house keeper) is awesome. The lack of cleanliness was a turn off. They didnt there best to fix it. Bed in 233 is antiquated. A few small maintenance/safety thingns need attended to. I have stayed 8 plus times in last 3 weeks and I will be satying again in near future.
Becky
Stayed in Thg1, 2024
Business travelers
3.0/5
Posted on 21 Thg1, 2024
This property was conveniently located right off the highway which was great and pet friendly! The staff were polite, friendly and accommodating! The room was clean which was great! However, you could hear every word of people walking outside the door and the doors had zero weather stripping allowing for a draft and light coming into the room from around the door. This caused the very noisy heater/AC unit to kick in every 10 minutes all night long leaving me poorly rested for my 9 hour drive the next morning.
Dilan
Stayed in Thg2, 2024
Couples
5.0/5
Outstanding
Posted on 2 Thg2, 2024
Simple and convenient check in. Attendant at the front desk was polite, respectful and direct.