B&B HOTEL Rennes Sud Chantepie

Everything was perfect.

The room is practical and comfortable. It's small, but that's in keeping with the price, which isn't very high either. The breakfast, with scrambled eggs and bacon, is excellent. The downside is the lack of reception outside of a few hours at the end of the day. The rest of the time, you have to check in at an automatic terminal. You then receive a six-digit code that unlocks the room and the parking lot. Guests who arrive in the evening or at night, when the parking lot is closed, therefore, cannot enter. They park outside, then look for the terminal. And if it breaks down, well, it's annoying... It should be added that this is a stopover hotel: when you arrive, you've traveled hundreds of kilometers and you're exhausted. The first morning, the terminal was broken due to incorrect handling by guests. When we entered our supposedly non-smoking room, there was a very strong, persistent and unpleasant smell of cigarettes, impossible to get rid of through the half-open window. If we had had a real receptionist, we could have asked them to unlock the security to open the window wide and get rid of the smell, but that's an option that isn't available on the terminal. And then, when you arrive somewhere, with hundreds of kilometers under your belt, you like a human being to welcome you. In short, the machine never really replaces the human. And I'm not convinced that it's more financially interesting because of the reservations lost due to the terminal being out of order, knowing that it's faster to go to a competing hotel than to call the number provided.

Chambre propre et calme mais l'accueil est froid, la salle de petit déjeuner est beaucoup trop dense, le buffet est dévalisé en ce matin et on se demande si le sens du sourire est en option car cela manque vraiment.