Lansejindouyun
November 27, 2023
First of all, I have to praise the view of the house. The bedding and bathroom supplies are very good. I originally wanted to give it a five-star rating. The disadvantages are: 1. There is hot water for taking a shower at night, but there is no hot water the next day, which is very inconvenient. 2. I have never had such customer service at a B&B. I only had the phone number left by Ctrip. They never actively contacted me or added me on WeChat? I came from Nanxiong. I was worried that it would be too late, so I called in advance. But when I arrived at 9:30, I had to contact myself and wait for the housekeeper to pick me up at the parking lot. The park was dark at the time and was a bit remote after all. I was traveling with an elderly child and a lot of luggage, so I learned that the car could not drive to the entrance of the villa, and I did not give any warning in advance. I was given the door code when I checked in, and then there was no service, so the water was not hot and I didn't have time to contact the landlord and find the housekeeper. There may be more guests on weekends and we are too busy, but it is still important to add a WeChat account so that guests can contact us if they have questions, and to send messages in advance to contact us. I feel bad. 3. This is also what I am most dissatisfied with. Originally, I wanted everyone to sing and watch movies in the living room, but when we arrived, we found out that there was no network or Wi-Fi. All of this was in vain, and we could only go to bed. Turns out there was no hot water in the morning. All in all, the villa is okay. Two bedrooms require a third floor. The stairs in the room are also very narrow. Elderly people should be careful when going up and down. You should ask the landlord about internet access and hot water in advance to avoid being like me and feeling like it's not worth staying for one night.
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