3-Star Hotels in Reims

If you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.

Really lovely bungalows, under the sky. There is no air conditioning, but you don’t need any as the trees and the green keep the environment cool enough. It’s clean and nice. Kettle is provided with usual drink bags. Parking is handy and it’s quiete. I will go back again when around

Friendly staff, check in until late which is helpful when at the mercy of unreliable public transports Clean room with all you'd need for basic cooking over a long weekend, loads of wall sockets, super useful when travelling with loads of gizmos Good location in a walkable distance from the cathedral, town centre, champagne cellars... The train station is not too far either I'd book there again

Downtown location

The hotel is very good in the old town and is easy to find . The spa does not appear to be the hotel but is located in the same house and at 14:00 so we could not use it. Reception so friendly professional fast. We haven't used breakfast because you can immediately get a French breakfast in the street cafe. There is a parking space unusable for us because we arrived. But the hotel reception has made it possible to find another. Overall we have very well sleeped the air conditioning was also well set. 

Very nice hotel with great location. Clean, nice room. People at hotel are friendly and helpful. But one side of building, the corridor is a bit dark. Need to change the lamp to the lighter one. Automatic lamp works a bit slow. I am a bit afraid to walk on corridor.

Great location at a very reasonable price. It is just a 5 min walk from the train station. Recep was very friendly and helpful. Love that the room was big with space for me to roll out my yoga mat comfortably for some stretching. Happy that there’s a heater in the bathroom because it can get very cold in the room. Down side: this room comes with absolutely no amenities. You will need to come prepared with all your toiletries.

We have stayed at this apartment hotel several times and have always been well pleased. It is modern, nicely decorated with spacious rooms and conveniently located just to the south of the city of Reims and close to the A4/A26 motorways. It is situated in a relatively quiet, open area, with a gated car park and offers breakfast. For dinner, there are two or three restaurants within a 15 minute walk, or you prepare it yourself in your own kitchenette - which was the cause of our disappointment! It was dirty and poorly equipped. There were visible fat stains on the walls and hob, the inside of the microwave was badly stained and needed replacing, cutlery was missing, there were no tea towels or cleaning cloths, no kettle, the coffee machine was archaic and unusable and there was only one chair for our double room. Nor would we give high marks for the cleanliness of the room itself and outside carpeted corridors. Oh, and the plug in the bathroom washbasin no longer held back the water! Such a disappointing change from our earlier visits! When we raised these points with the receptionist in the morning she curtly replied that we should have mentioned them on arrival. But such things only become apparent as you go along and with such a litany of defects we didn’t hold out much hope of getting anything better. It’s a shame that, so often, smart new hotel chains that start so well, slowly begin to lack attention to regular inspection, maintenance and cleanliness, which are what guests will notice most. To end on a positive note, the male receptionist on duty when we arrived was very welcoming.

First impressions coming off the main road was that it was going to be very noisy, considering it's next to the main train station as well and that it was not in a nice area, but from the back, we quickly realised it's a very good location close to the city centre and it was actually very quiet. The reception area is welcoming with a nice vibe, bar, games and a pool table. The room sound proofing is pretty good and the bed was very comfortable. Bathroom a bit like being on an aeroplane, pretty tight, but does the job. Negatives: The running of the reception is a shambles and they do not know what they are doing. Our bill had so many errors on it, they didn't know what was going on. We had drinks on the bill that we had already paid, were charged for breakfast that we didn't have and then I was charged twice for other bar charges which they refused to refund, saying the payments had been declined, even though I could show them there and then the 2 payments already taken from my bank account. I am still waiting for a response from the manager Jean Baptiste Couard regarding a refund, which I do not trust in. I was told he would contact me in the morning and I've heard nothing. In addition, the parking 'offer' for the carpark at €10 is a rip off if your are not parked solidly all day every day and we ended up paying much more over 4 days than we would have done going in and out. Overall, a disappointing end to a lovely trip in Reims.

The location of the hotel is very good, just beside the downtown square. When we went to the city government square, we were repairing and sealing the road, so we drove around a lot of circles. If it is not closed, it is very convenient. The hotel is clean and the bathroom is dry and wet, very good. It is also very quiet. The elevator is very small.