True Blue Bay Resort

Had a lovely time here 😊

very pleasant staff and good environment

I checked out just hours after checking in. The room was far below the standards expected of a purported 4.5-star resort. Upon arrival, I was shocked to find black mold, dusty lamps, and hair in the shower. The bathroom light, oddly, was operated by pulling a string - a feature more suited to a budget motel than a luxury resort. The patio furniture was stained, and the beams showed visible rust. Alarmingly, the window screens appeared bent, raising security concerns. A broken blind mechanism further added to the room's neglect. Despite reporting these issues, neither maintenance nor housekeeping addressed them during my short stay. The staff's lack of follow-up was frustrating. Additionally, staff initially quoted an outrageous $100 nightly fee for a microwave—a basic amenity that should be standard. While they eventually provided one complimentary, this initial response was disappointing. This experience fell drastically short of a luxury resort stay. The substandard conditions and unresponsive service led to my premature departure, and I was thoroughly unsatisfied

Staying at True Bay Resort was like "home away from home". The staff on the front desk were very helpful and sort everything out for me and my family, especially Devenne and Brant for going the extra mile. The Vibe Bar every evening from 6-7pm with free cocktails and chocolates, giving us an opportunity to feedback to staff and meeting other guests in the hotel. You don't need to leave the Resort because there are activities during the day and night such Street Foods, Barbecue, Beer, Wings and Pizza evening with live music everynight. The breakfast buffet is delicious with lots of options, but my favourite bakes and salt fish souse and local herbal tea and juices. Very friendly staff and excellent service at the breakfast. Thanks to house keeping staff for their diligence and hard work cleaning and maintenance of our room daily, especially Rhonda and the others for warm and wonderful smiles every day. I will come again and recommend friends and family to stay at True Blue Bay Resort 💙.

I enjoyed the genuine hospitality from the staff, the food, and the evening entertainment from True Blue Bay Resort. I had the pleasure of meeting Kevin (General Manager), Alisha (Concierge), and different staff members from Reception, the Rum Shop Bar and the Meet & Greet reception. The property is very charming with a boutique, multiple pools, a turtle viewing section, and a House of Chocolate shop on premises.

The hotel charges an extra $150 for all inclusive but it's NOT an all inclusive hotel. U get a menu where u have to choose 1 appetizer 1 main and 1 desert and I got no desert. False advertisement on website. I checked out after 1 night and they over charged me because I stayed 1 night. I am very upset because this hotel is not worth $1000 per night for 2 adults and 1 child

My dive and travel experience: 2375 dives since certification in 1999 Scuba Instructor 97.5 weeks of out of the country scuba experience (Not USA) I was a bit reluctant when our travel agent suggested Grenada for one of our yearly group trips, but I was willing to try something different. Generally, we do our group trips to locations where my wife and I have been in the past, but this trip was an exception. I got to say this was a fabulous place for a change from the usual Bonaire, Roatan, Cayman's and Cozumel for scuba diving and just plain fun. Lets start with the resort which was True Blue Bay. I have a really difficult time giving any resort or hotel five stars, but aside from a couple issues with the restaurant several of us in our group who travel a lot have deemed it to be a top three best dive resort in the Caribbean and all of us agreed that we would definitely return to this resort someday. That is quit a honor to be in the top three. The resort is well manicured and nicely decorated. The rooms are spacious and the beds comfortable. The room was also clean. The only issues I had with the rooms are that the hot water was not always hot enough (more warm), the walls in places could use some paint and some of the curtains did not open as they should. The restaurant had a great oceanside atmosphere with mostly good service. I was not the happiest with breakfast as nothing was ever ready when it was suppose to be, but the choices were adequate. If you want pancakes you will need to wait almost 30 minutes for them. The lunches were on a preorder system from breakfast and very very good and served timely. We forgot to preorder once and it took a long time to get it. The dinners were great, but don't be in a hurry. As a group of 18, meals tended to take longer. We were not in a hurry as we are all friends and the meal package includes alcohol. The extra time gave us time to hang out. The staff in the restaurant were polite and handled our group well. If you are a big eater and on the meal plan you can order a starter, main and dessert. They also had no issue with ordering extras like French fries or sweet potato fries. For most dinners there was live entertainment ranging from small bands to local singers. The dive shop and dive crew were on site and managed through Aquanaut Divers. They were all great! We had mostly the same staff on our boat all six days and had absolutely no complaints. The safety briefing covered all of the required information and the crew was fun. The dive boats were spacious and not overcrowded. As a group we did a two excursions which can be done in one day or split into two. The first day we did the Seven Sisters Waterfall. This was a four hour trip when including the drive time. The hike itself is about 45 minutes each way and really not for the elderly or out of shape. Once you arrive at the falls they are beautiful and the hike is nice also. The second trip was also four hours and we visited the chocolate hous