Guest User
January 30, 2025
You go to a hostel to get a good nightrest and sleep. I did not get that for four days!. From 7:45 AM to 4:00 AM there is noise. In the weekend it is even worse. The club next door does not seem to have a time to stop. The hostel has not just one, but two party venues with loud music also during the day. Even during breakfast time there often is loud music. The very small kitchen is adjacent to the party hall. So it is like cooking and eating in a disco. Moreover, the stoves do not work properly and take a lot of time to warm up so you are forced to stay in the noise for considerable time. Escaping to the so-called quiet communal space is no option either, as this space is used by people making phone calls and has open windows linking it to the disco venue. Any complaints to staff DJs to lower the volume are not honoured, but simply ignored (also at 8 in the morning). The worst thing is the cancellation policy. On arrival I immediately sensed I was at a wrong place. I had not paid yet and only made a reservation through booking. However, they were not even willing to undo the last two days of the reservation. I felt trapped and decided to endure. In retrospect a wrong decision. The volunteer members of staff did their best to take care of concerns, but were bound by management policy.