Seaside50043943484
October 23, 2023
This hotel offers excellent service and they are very attentive to your every need. The room was beautiful with a very comfortable bed. It had a lot of space and everything was very clean. The only issue we had is that it was very hot, no ac. It was hard to open the window because it was very cold at night, but we had to keep it a crack open when we were in the room because otherwise it felt like a furnace inside. This caused one of us to get sick because the night got much colder than expected. You receive a form to let them know what you want for breakfast and at what time. You have to be one time. They have a note on the form that you must keep the time you choose. When we went down to the restaurant, we were shown by Dora to the table where our breakfast was already set up. Everything was delicious. Dora was very attentive and kept coming around to ask if we needed/wanted something else. Great service! The location is perfect to visit Ravenna. It is very close to many restaurants and shops in the area. They have a restaurant at the hotel, so we canceled one of our reservations and ate there. The food was very good and the service was excellent. Taxis are hard to find when there is a cruise in port. One taxi driver refused to pick us up at the taxi stand across from the train station because we were not going to the port. So if you don't want to drag your suitcases for 10 minutes to the hotel, like we had to, ask the hotel to arrange a private transfer for you. That's what we did the morning we left and had to be at the station before 7:00am. The cost was 25 euros, but much better than being told that a taxi was coming and never shows up, then miss our train. We really enjoyed our stay in Ravenna thanks to the great service offered at the Albergo Cappello. Everyone is very nice, but Dora goes above and beyond to make you feel welcomed. Thank you!