Explorer08532016545
September 30, 2024
We attended a wedding in Ravello and stayed at Hotel Graal as it was one golf the hotels recommended by the wedding planner. The hotel was very old, borderline an avoid if possible type of place. The hotel website uses inaccurate photos to lure you in. The reality is that very few rooms are renovated and most are old, with nonsensical old furniture and super uncomfortable beds. The vibe is creepy at best. The only redeeming quality was the view , but if you travel like us, you are in the room to sleep and change clothes. The breakfast buffet was ok, not great. The pool was dirty and next to a road w uphill traffic so the sound of motorized vehicles provided no relaxation. Our room had mold in the AC vents and bathroom. See photos. The shower flooded the bathroom when used. We felt duped! When discussed w front desk, she was defensive and stated hotel is sold out. I emailed the manager and suddenly they had two other rooms they could show us, that sadly were not much better.