Guest User
September 23, 2023
Very bad check in experience! Arrive at 4:40pm but one at reception, there is a self check-in, but not possible to find card to encode the key, I called services to help, the guy speaks little English, finally I got a card, but with this card, I have to go inside to take another room card... but it did not work! 2 other couples arrived and same situation!. So we were waiting at the reception for someone to come... after 40 minutes since my arrival, still waiting... So, very bad experience... will not come back here. Really wasting time..