Comfort Inn & Suites Rapid City Near Mt Rushmore Reviews

The night time person didn’t let me know I forgot my ID so for the two days I was there I didn’t have it. They all seen me walk by multiple times and could have called up to my room to let me know I left it. But they didn’t. So that was really odd. They didn’t tell you all the charges that were coming out or hold that may occur on your card. Barley talked. The ladies were really helpful and knowledgeable. Very nice but the night time gentleman wasn’t the greatest. The beds are really firm so if you like that then great if you need soft watch out. Very little food served in the morning even if you wake up at 6 when they serve it. But over all good. If you can’t find something else then I’d say get this one.

Most the pool area was broken. The door to our room didn’t close properly and couldn’t be locked and you could see into the hall even with the door closed. Bathroom doorknob felt like it was about to fall off. Breakfast was slightly above average.

Staff was friendly. My room however was missing toiletries such as Kleenex, toilet paper and shampoo and conditioner. The new shower installed shampoo set that should have been installed was not. I had to ask for these myself.

When you visit Rapid City in off season, don't expect things like the hot tub, ice machines, maid service and breakfast juice at this hotel. This hotel does have a location just off the interstate and is centrally located to all attractions. I will not visit this hotel again. Always call befor you book thru ******* if hotel amenities are inportant to you.

Rooms are small. They didn’t clean the room during our two night stay. The drains are slow.

The rooms have just been renovated and they are nice, clean and lots of light (which I love). The hot tub is still being renovated so that was a bummer. Also the treadmill in the fitness center is not working - another bummer. Everything else is great.

Nice, clean, great exercise room. Very disappointed that the hot tub was closed.

The property was getting remodeled there was a lot of construction

The hotel was under construction and the pool and fitness room were closed. The bathroom floor was so sticky we didn’t even take our shoes off. Paid for a 2 night stay and checked out after 1 night. After a long day of driving, we were highly disappointed. Still waiting for a call from the general manager. It’s been 2 days and 2 request for a call.

The hotel was being renovated while I stayed, so I didn't get to check out the pool. But the room I got was great! The 2nd floor had just finished being renovated, and I was the first one to stay in the new room I had booked. They did a good job making the place look and feel nice! The bed was insanely comfortable, the whole room felt very clean. It was honestly one of my favorite hotels stays of the past few years. I loved that the room felt new and clean, and I did not feel grossed out at all like I had in other hotels. I really hope they keep it as nice as possibly, because I will definitely book again in the future. Thank you for a cozy and clean stay!

The breakfast was very good. But the room for being redone...The whole sink facet in the bathroom fell off. Water everywhere. When checking out the staff at the front desk did not even recommend a discount on the room.

I had a room in the NEW, remodeled section... it was GREAT... and the woman at the front desk was wonderful.

Overall good stay. I wish the breakfast was better.

The building seemed nice, but the hot tub was broken and closed, the water slide was broken and didn't work, the AC in our room was loud and clanked all night, but it was so hot in the room we had to turn it on, and it barely put out any cool air. There was no coffee in the morning at the breakfast.