During booking, I left a note that I don't need housekeeping during my stay. I checked in on March 1st. I told front desk the next day, I do not want anyone in my room while I will be outside. The front desk employee was sleeping, she was rubbing her eyes and nodded but she did not take any notes of my request. When I came back, I realized housekeeper came. I called front desk and the lady was extremely rude and arrogant. She stated "Either you request it or not, our housekeepers will go inside your room. And that how we operate" . Instead of being considerate or acknowledging that they messed up, she gave me attitude. I do not like it when people touch my stuff. This should be titled as 1 star hotel instead 3 stars. Poor customer service, filthy carpet floors. And everything is extremely old and dirty.