Top rated hotels in Rapid City

Econo Lodge Black Hills
2.5/596 Reviews
Had the misfortune of staying at the Econo Lodge Black Hills for a couple nights in early November. I picked one of the cheapest rooms in the area, and the old saying is true - you get what you pay for! My room had bed bugs! I was laying on the bed for a while. I then noticed one little bug running around on the sheet, then two, then three. Upon closer examination, there were dozens of them - yuck! I travel a lot and had never encountered bed bugs before. I actually had to Google what they looked like. Luckily I had not slept overnight on the bed yet, but had lied down long enough to get some bites (didn’t even feel the bites). I immediately took a hot shower, packed up and left the room. Upon reporting this to the front desk, they offered to refund my money if I wanted to leave. It was late and I just switched rooms to another wing of the hotel. You can be sure I checked that room that it didn’t have bed bugs. The front desk clerk was apologetic about the situation, but the Hotel Manager was not (she was standing there when I reported it, but I did not know she was the Hotel Manager at the time). I know these things happen. I called her two times after I checked out, but she never returned my calls. That is not good customer service. Be careful about this hotel.

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