Royal Hotel Randwick

Good service attitude, elegant environment, convenient shopping nearby

This accommodation can be said to have directly ruined the mood of traveling and watching Taylor's concert. It is the worst room I have ever stayed in. When booking a room, the last one was shown. My room was seriously inconsistent with other rooms of the same type and was very old. I stayed here for five days. Room number was 302, which was right next to the corner of the stairs. There were piles of changed quilt covers at the door. As soon as I entered the room, there was a strong musty smell mixed with the smell of freshly renovated paint. After staying there for a day, I found that the smell of sewers and public toilets filled the entire room. There are windows but they are sealed. Even if you turn on the air conditioning and ventilation all day long, it still won't help. It was very disgusting to have to endure this smell every day when I fell asleep. My sleep became very poor and I resisted going back to the hotel every day. There is a lot of mold in the cracks in the bathroom tiles. The dark room and the bad smell made it very unbearable for me to stay in the room. At noon on the fourth day, I told the lady at the front desk that the smell in the room was disgusting. The lady at the front desk said that she would ask a cleaner to come to the door that day, but in fact she did not! I require cleaning after twelve o'clock every day. But no cleaners ever came, which meant that no one came to clean or take away the trash for five days.

The room I booked was a double bed room. The room was small, the window was located relatively high, and the window door was locked. Standing on the bed, I looked out and saw the roof next to the window. Maybe it's because of the dark color of the carpet, but the room always feels damp, the filter at the kettle spout is dirty, and the hair dryer is very dusty. The room reminds me of the article "There are seven steps from door to window, and there are still seven steps from window to door." Since I had booked for four consecutive days and could not cancel, these four nights were particularly long. It's also possible that the location and type of my room were particularly bad, so the check-in experience was not good.