Best Hotels in Rancho Cucamonga, United States

The hotel is very quiet. There are hamburgers nearby, and there is also a target supermarket that can be reached by walking for more than ten minutes. More food to eat in a few minutes drive, park options The cleaning aunt is very old, and the water in the pool is always cold, so warm water is recommended. The twin rooms are not particularly large and are quite satisfactory. The breakfast was very rich and the waiters would fill up immediately. Self-service laundry, good

I came here on a trip for my company and I couldn't be anymore happy with the experience. Rooms are super clean and nice. It makes you feel at home. The service is excellent. The host andrea was very helpful and super sweet. The complimentary breakfast is nice and is different every day. 10 out of 10 will be coming back to stay.

i drove 7 hours from Arizona to get to this hotel that my company already booked and paid for in advance to be told that i need my boss present to present his id and card....... also told me i wouldnt be able to get a room because we have to re book 72 hours in advance.... i sat around for 2-3 hours til my boss from ontario could arrive to present his id and card..... very unprofessional because ive stayed here last month and did not have any of these issues. the front desk did not give two F***s that i was basically stranded in another state with nowhere to stay. after driving 7 hours and sitting 2-3 hours. you would think if you have people staying that are coming from out of state you would provide necessary information so that we are not stuck. after my boss showed up i finally got this room to walk into a dirt ball room with ants everywhere and just dirty. the wifi is probably the worst wifi ive ever experienced in a hotel. the fact that they call this complimentary wifi is almost disrespectful. i work a lot from my computer and i need good connection to be able to work. as i am writing this review in the hotel room looking at my wifi signal with 1 -2 bars max and thats how the wifi has been this whole week. for the hassle and stress i was put through i would book another hotel that would actually give you the service and respect that you pay for. the fact that the front desk said i wouldnt be able to book anything cause for 72 hours and their manager left was ridiculous. basically telling me to f*** off. i remained respectful and calm throughout all of their crap. you need to be teach your employees to cater to repeat customers... ive been here many times and my history will show it... and shows everytime my company paid with the same payment method... they had me wait 3 hours because lack of skill, lack of knowleadge, lack of customer service. And they were okay with letting me sleep in my car because their process is wrong is the reason they will get a bad review today. if you do make a reservation here and pay online make sure that these people provide you with all the right documents you will need especially if your company is paying for the room. make sure you bring insect killer and plenty of sanitizer to clean the dirty rooms. also their is free breakfast included but i wasnt aware of it until my last night here and none of the employees let me know of this i had to kind of force myself into the free breakfast. its time people do their job the right way it amazes me how employees can destroy a business's name and reputation because of their poor level of skill and care. And on the side of this damn building their are about 100 bumble bees flying around the side of the building if i didnt see it in advance it would have been pretty bad. ive never seen this many bees hovering around the garden on the side of the building before.

I had a great time. I had just stood there 1 day and it was so clean, smelled clean, no problems at all. I'll be staying here while I'm in the area from now on

The hotel is a new hotel, a bit decorated, the breakfast is generally rich, there is a charging parking space, the waiter is very warm

Overall, this property looks lovely on the outside, but is in desperate need to be updated inside. Arrival: The hotel website states that the hotel does not offer a shuttle, So after paying $15 for the short ride from Ontario Airport, we pull into the porte-cochere where the Holiday Inn shuttle van is parked. So there is a shuttle available, but it only runs very limited hours in the morning. You are on your own if your flight leaves after noon. Lobby: From my observation, the front desk staff is often in the nearby office, as there is no one behind the desk. The hotel has a small sundry area where you can purchase overpriced sodas and water ($3.50), snacks, candy. However you cannot charge the items to your room and must use a credit card on a self-checkout kiosk. We had arrived early in the day, knowing that our rooms would be several hours away from being ready. While waiting in the lobby for a room to become available, I was hoping to complete some work on my laptop. But the property would not allow me WiFi access until I could check in. Considering that I'm have IHG Premium Elite status, this seems like the least they could offer. Restaurant: Again -only Credit Cards accepted. You cannot do a room charge in the hotel's only restaurant. Limited breakfast menu - we ate upon our early arrival. When our rooms were ready and we check in, we were informed that the restaurant would not be open for dinner on Sunday and Monday - the two nights of our stay. Yet when you enter the elevators, they are adorned with advertisement for their restaurant/food offerings. Hallways: Very worn, carpets looked dirty and on our floor, the 4th, you could see what appears to be construction markings through the paint/wallpaper. It looked like faint black marker with room numbers or other symbols - is the paint so thin it didn't cover these up??? Room: The room was generally fine, although the furnishings did appear to be dated. The worst thing though was the air conditioner,. This was the loudest air conditioner I've ever heard -- sounded like the compressor of a large commercial freezer. The television offers several channels, but there are no instructions on how to access them and the remote doesn't have a numerical keypad, so you must use an up/down key to find the channel you want. Towels: As mentioned by others, the towels reminded me of the awful ones they used to give us to use after gym class in high school 30+ years ago.

My wife and I stayed here for a quick overnight. I try to stay at Marriott properties whenever possible and stay loyal to the brand, but I just don't get this place. The hallways are dark grey and give the claustrophobic appearance of walking through submarine.The bathroom tiles look dirty (yuck).The place just doesn't feel inviting or comforting, unlike most other Marriott's I have stayed at.The most annoying thing about the stay was a lack of attention to detail or just a lack of caring on the managements part. Best example: I woke pearly, and headed down to the lobby to find coffee.In the lobby I find two unlabeled coffee urns (which is which?). I ask the front desk which is which and they don't know. I choose one, fill up my paper cups and ask where the cream or milk is, because it is not in the fridge below the coffee urns ( see photo). I am told there is none, but the front desk is able to locate 2 mini creamers after some rooting around.I make the coffee's and look for lids, and there are none.I ask the front desk for lids and after rooting around, they find 2 that are the wrong size. They say sorry, that's all we got. Off I go to the room with my mystery coffee. This isn't a world-stopping problem, but it is an example of people that just don't pay attention to details, or just plain don't care. It's the little things and special details that make a stay memorable and enjoyable, and this property does not deliver.

Feeling good, clean and comfortable, convenient to travel, and the surrounding environment is also very good.

Very nice hotel. It is without a doubt the best hotel that is around here. I love their deluxe rooms with the courtyard style patio. Very nice! Thier restraunt is also very nice!

環境整潔，停車場空間大，大廳有供應草本水，距離鬧區近，步行亦可到達，附近的Bird House餐廳，炸雞很好吃，推薦！