Comfort Inn & Suites

Hotel was decent. I’ve stayed in other hotels that have housed traveling construction workers and this was by far the quietest hotel I’ve never stayed in.

The fireplace would not shut off. The heat went off in the middle of Saturday night and no maintenance would be there until Monday. There was no hot water my entire stay, Friday through Sunday. The hotel was full of employee’s children on Saturday and Sunday mornings. The breakfast attendant was missing in action. Her children were using their hands to get bacon out of the guest breakfast serving tray. I went to the front desk to ask if there would be more coffee made as all 3 urns were empty. There were children sitting and fighting on the floor behind her. The answer I got “That’s not my f*@king job, go to a store if you want coffee”! I have had an issue each and every time I’ve stayed here. The manager has yet to return my calls.

TV and wifi did not function if first room so we were moved to another... TV functioned but WiFi would play 30-60 seconds and then rebuffer for a couple minutes, maddeningly at the least... whirlpool did not function... spigot on tub was wobbly... faucets on sink leaked... pillows were whimpy... breakfast food was mostly substandard, danish, if they put any out were about the size of hockey pucks... coffee was not very good... in room coffee machine did not function... altho... place & rooms were clean... desk staff were friendly but not very helpful at resolving problems... this was probably a nice facility when new but now suffers from lack of good maintenance and marginal customer service... ALSO...! sits just a few feet off of a boulevard so you hear the traffic until after midnight... I do not plan to stay here again.

Delivered a wedding cake for a venue in Asheboro. Checked in around 4:30pm. Reservations were for a king suite??? NOT A SUITE! Simple king room. NASTY. Had an odor of smoke (****) basic as could possibly calked a king was because of bed size. The town was booked solid or would have refused and moved to another location. Because of time restraints, only slept there. Sheets were clean, bathroom was nasty in all crevasses! Carpet nasty. Never say the same desk person twice. Only 1 I’ve machine on 1st floor, we were on 3rd!! I was paid to serve the cake for the reception, otherwise would have just come home! Look at the room before signing paper or paying for room! Stayed @ several Comfort Suites….never again!! Beware!!

Look at pics, this place probably hasn't been cleaned in YEARS! TV didn't work, gm REFUSED to let us switch rooms even after front desk stated they had availability. Calling the front desk was a WAsTE of time. On hold for ten minutes, go down to desk, person there just kept letting the phone ring. Gm walks in (tosses his cigarette out the door on the ground), goes to desk and he can't be bothered answering the phone. Gm came up to room to try and fix tv (here for over 1/2 hour REFUSING to let us switch rooms). I'm on the phone checking availability at other properties, unfortunately nothing. Ask for laundry bag and toothpaste in a.m., gm gets bag, starts kidding another employee how he can put the bag over her head. Waiting over 10 minutes, finally another employee gets bag and toothpaste. I believe Choice hotels has a tremendous LIABILITY with this gm. He demonstrates negative behavior to employees, you'll have litigation to deal with. He also smokes CONSTANTLY continually walks outside to smoke and tossing butts on the ground. I have stayed here before, didn't have any issues.