Guest User
March 4, 2025
I stayed at Residency Towers with my family for two days, expecting a premium experience given its reputed name, but unfortunately, it fell short in several aspects.
Since check-in is at 2 PM, we had to use the common washrooms to freshen up before heading to the temple. However, the facilities were poorly maintained—there was no water in the female changing rooms near the pool, and the common washrooms' soap dispensers were empty.
Upon check-in, we found that our room's kettle wasn’t working, and while there was a designated space for an iron, it was missing. The most frustrating part was the lack of WiFi for our entire stay, and we were simply told it was a BSNL issue. While they provided us with a portable wifi device to solve the problem, it lasted for only an hour due to low battery.
On the positive side, the breakfast buffet was quite good. However, the dinner buffet was disappointing, especially considering the price.
Overall, the experience did not match the expectations associated with Residency Towers, and I hope they address these issues for future guests.