Ramada by Wyndham Ramat Gan

Hotel was clean and good breakfast

This hotel is simply run down and in a very poor state of repair. We arrived looking for the Ramada only to find it has since changed brand - this made it very confusing. The sign had literally just been taken down and placed on the floor on the ground floor security reception. After taking the elevator to the main reception I experienced an extremely rude check in. A young Ukrainian girl (who I didn’t see again, this was a Saturday) tried everything she could to make me feel unwelcome. After demanding various forms of documentation she threatened to call the police and told me that by checking in I was doing something illegal and would inform security. Very weird. Next she claimed I had no breakfast included despite my booking clearly stating I did, I even showed this to her but she offered no interest and refused to help. As a ‘gesture of goodwill’ she offered me a voucher for breakfast for one day - with a date expiry of the following morning - even though I was staying for 5 nights. When I protested I was met with more comments about illegality. I then had to spend 2 hours of my holiday speaking with *********** who then had to contact the hotel on my behalf to confirm I had indeed paid for breakfast. I just wanted to leave. The only reason I stayed was (despite my protests to booking and comments that the hotel has been incorrectly advertised and hostile) booking would not cancel and refund my reservation. So it was lose my money and leave or put it with it. I stayed but had all sorts of issues on my stay such as a broken television, flooding bathroom and one day I even did not get housekeeping services and had to clean my own room and request towels that never arrived. Seriously if you want a stress free holiday, avoid this place and ride entitled staff.

Nice and clean hotel, with great location in Ramat Gan. I liked the rooftop pool, air conditioner is good, and they cleaning the room every day. The hotel stuff is nice and helpful. I’ve been 3 times in the last month, and they upgraded me twice without even asking. Only the tv is switching on and off sometimes without a reason. A gym would be nice to add. Overall, I had a very good experience 👍🏻

Hotel is in a middle of a very run down area EVERYTHING is in need of repair and maintenance. Quite possibly the worst hotel I have ever stayed at. The bed was comfortable however. TV didn't work, bathroom was horrid, no water in the room, dirty walls, bugs in the room. Avoid!

Okay room but the breakfast was delicious. Pool was nice and the staff very friendly. Good location in Ramat Gan. Spent over a week at the hotel. There is parking for an added charge but okay since there is very little street parking in the area

This is a basic hotel. We had a problem with our ac so they moved us to another room. I went with my daughters so they made up the extra bed under the twin. We had a nice view of the city and the bathroom had recently been done. The shower drain smelled at times, but remedied by running the water. (I’ve experienced that in a number of Mediterranean countries. Must be normal?) The reception was on the 2nd floor…. Which was confusing when you first arrive. But there is a doorman and he helped us with out crazy amount of luggage. The receptionists were lovely … even when we arrived at 3am!!! Stayed there two nights… didn’t have the breakfast so went to a few different shops for great coffee and baked goods. A little convenience store is very close and even a shop to buy the bus/tram cards a few doors down. We took a bus to Jaffa. Super cheap with the bus card. And Had a great day at the beach and taking our time touring the Old Jaffa area. I picked it to be close to the airport (cause we came in at 3am) and my other daughter came the next day. We spent the next 5 days in Jerusalem.

The room was clean but the bedsheet keeps falling out of bed. for the price I paid I expect a good pillows and bed. The attendant at night, when I asked for a taxi, she said she will call back but she didn’t. Be careful when you make reservation, there’s no cancellation. You’ll be charged quick

DISHONEST MANAGER As a result of being rushed, after being told we could no longer have a late check out I left behind $1300 in Cash in my room safe, and upon returning a while later after realizing we had forgotten it in the safe the Male Manager insisted we were mistaken, which I was 100% sure I was not!! I WAS NOT HAPPY WITH HIS DISHONESTY! GOLDEN RULE REMINDER MR. MANAGER: DO unto others as you would want them to do to you. You will be ripped off as a result of your dishonesty! What goes around, comes around!