Hotels Near Valero Fast Mart in Raleigh

We don’t usually stay in Residence Inn’s however our travel plans had us in Raleigh for a night and this hotel had the best option for our family of five. I have to say I was really impressed! The rooms were spacious, clean and updated. The staff was very friendly and the breakfast area was really comfortable. This was one of the nicer Residence Inn’s I’ve stayed in!

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

One of my favorite hotels in Raleigh $50 deposit no bugs no loud people outside. It’s a very chill spot right beside Denny’s and Bahama breeze.

Stayed at the North Raleigh Hilton for one night. Check in went very smoothly. I questioned the desk clerk regarding the complimentary breakfast that I would be receiving and she explained that even though I made a reservation on the Hilton website, the complimentary breakfast does not show up on their internal system. The room was very clean. My dissatisfaction had to do with the quality of the bedding. It was UNCOMFORTABLY too soft. Sadly, I was unable to get any sleep whatsoever due to the bedding. In addition, the pillows were feathery and provided no support whatsoever. Outside of the aforementioned, the hotel has adequate parking and adequate conference facilities.

Great gym, beautiful pool, beautiful common area, this is a really great hotel with nice amenities! They have convenient laundry for guests. The only thing missing is I wish I had been some bottled water provided in the room and I wish they had been daily turn down service, but maybe that is because of the pandemic? It was all great otherwise.

The hotel staff were great, friendly and helpful. The hotel itself reminded me more of a motel, so I was not happy to have paid $120/night. It should have more been in the $89-$99 range. The area it was located didn't feel the safest (ie, I wouldn't have wanted to take a walk around after dark). The room itself was worn. It was clean and no bugs, but the safety lock on the door was missing a screw (which made it not as safe), the bathroom towel rack was separating from the wall, the door ran for a LONG time after you flushed it. There was a stain on the wall near the desk as if someone had thrown a pot of coffee against the wall. It was cleaned up but still evident. Interestingly, the desk assistant said there was a charge of $200 for smoking because it was a non-smoking hotel, but my room smelled of smoke (like it was in the carpet) and I smelled **** the second day I was there. The hotel was quiet - no people milling about outside or noise in the hallway (and my room was quite close to the elevators).

The room is large, the breakfast is ordinary American, and there is no problem to eat. Next to it is a branch of the University of North Carolina. The parking lot is big enough. It is also a 10-minute drive from downtown Raleigh.

I was passing through the Raleigh area and needed a place to stay for the evening. I've always had great luck with Candlewood Suites, so when I saw there was one close to the highway, but not RIGHT off the highway, I decided to check the rates and see if they had any availability. As luck would have it they had a couple rooms left and the rates were very affordable so I decided to book for the night. When I pulled in, the parking lot was very well lit and I was able to find a parking space right away. (There's nothing worse than getting to a hotel late and not being able to find a parking space close by!!) The check-in process went very smoothly, and I was in my room in no time. The room was spacious and had a full kitchenette. It was nice having the full size fridge to put my cooler of road snacks in overnight. The bed was really comfortable, and I feel like I fell asleep as soon as my head hit the pillow. On my way to check out in the morning, I saw they had a large guest laundry room next to a full fitness center with weights and everything. Although I didn't use these facilities, I could see how that would be great for someone for someone staying longer than one night. All in all it was a great stay as expected. I would absolutely recommend this hotel to anyone traveling through the Raleigh area!

Sitting in the hotel as I write this. Wifi did not work in the room. I notified the front desk last night that, as soon as I entered my room, it stopped working. The only option the front desk could offer me was to call tech support, which is not fair to the employee or the guest. It is 2023, Hilton…DO BETTER. There is no menu of any kind on the site for this hotel or any other under the Hilton umbrella, which makes it very difficult to plan for what I can eat. (I am on a restricted diet that, in part, prevents me from consuming dairy.) For lactose-intolerant guests, this presents a challenge as traveling with nondairy milk is not always a practical option. Why is there no soy, oat, etc., option available like every other place that serves breakfast? Further, where are healthier options like whole grain bagels/bread? You are a multi-billion-dollar company and offering a menu online as well as whole grain and nondairy options are not outlandish or exorbitant requests in 2023. In fact, they should not even have to be brought up—ESPECIALLY when breakfast is included (yet many guests are excluded). Finally, plastic cups at breakfast? Seriously?! I am not even going to say anything more about this. Stop worrying about executive salaries over the basic comforts of your guests. It is a true shame that your oversights clouded over what might have otherwise been a pleasant experience given the friendly staff.