Hilton Garden Inn Raleigh Capital Blvd I-540

Hotel is going through remodeling on some floors but we didn’t feel anything made us uncomfortable.room service was done every other day. Overall hotel was clean and staff were great.

This property is very nice and convenient. The only reason I took a star off is that it is under construction and is a bit dusty/fumey. The rooms are nice and comfortable. Staff is extremely friendly and accommodating. The HVAC system in the rooms was amazing. Pool was nice as well. The hotel is in walking distance from many food options. We would easily stay again if we are in the area.

Hotel is being remodeled, which I was not made aware of before making the reservation. Construction noise 8 AM - 6 PM. Construction dust throughout hotel although staff was making an effort to keep it cleaned up. One of two elevators was kept in reserve for remodeling work. Bed mattress was just OK. Mediocre breakfast was $14. All in all not a good value for the room rate.

Nice place. Friendly staff. Disappointed that there was no room service. It was advertised in 2 places. The Buffett was OK, fruit good, scrambled eggs cold at 7:30 am, juice did not taste like orange juice. Was very quiet even with renovations. The maid on the 3rd floor was awesome, even though she did not speak English - we figured out how to communicate!!

Clean and nice. Great Customer service. Great and helpful lady at front desk!

I appreciate the cleanliness Workers were very attendance

I don’t know where to start, the lady at the front desk was rude and didn’t greet me. I’m guessing because I was black , since the next person was told where the elevator was and she greeted them with a smile and less attitude. And she looked at me as if I was at the wrong hotel. After leaving the room after 10 pm there was a salad bowl in the hallway and when we came back after 3am in the morning and it’s still there. We come to the elevator and it looks like blood on the floor. The man at the front desk with the white hair during the night shift was no better. We came to the front desk asking for towels and washcloths, he said how many and we said two. So we waited around so he didn’t have to bring them up and he keep saying I’ll get to you in a minute like we are bothering him waiting at the front desk for our towels , and we are saving him the walk. The staff was just rude, there could be better crew for clean up . With the prices at the Hilton hotels, I expect the quality to be better all around. However, I hope the employees are getting better training. This will be my last stay here , I have had other hotels with better service and cleaner facilities with better prices.

Excellent staff and property well maintained. Breakfast was excellent

several breakins to cars in parking lot while i stayed. stay outside Raleigh. desk receptionist didnt see me at counter for a minute as i tried checking in. earbuds in ears and her face in cell phone.