Hotels near Frankie＇s of Raleigh in Raleigh

Can't say the hotel was too bad. However I can say the location is somewhat sketchy. Directly outside of the hotel their is alot of activity going on which is needless to say very questionable. Possible drug deals, ************ and drug doing. There is a gas station/convenience store right there on the premises which too draws a large crowd. However the rooms were ok. I just didn't like that I felt my car would be unsafe in there parking area due to the amount of questionable traffic. So sad to say I never took my luggage out the car in fear someone standing by would notice a bag or two and come back later to check it out. I did choose to leave but not because of the lodging. I think if you can get past the outdoor activity it may make for a nice rest spot.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Checked into the Super 8 by Wyndham located at 3801 Capital Blvd, Raleigh, NC 27604 on May 31, 2022 for a 4-night stay to check out on June 3, 2022 fully paid for in advance. I then made a reservation for another night online to check out on June 4, 2022. On Saturday, June 4, 2022 I went to the Front Desk and requested that I be checked out on my prior stay and the stay Folio printed for my records. The Front Desk Manager said it is either her way or nothing. The Front Desk Manager on Duty insisted on simply extending the stay; which I asked that the prior stay be closed. First, she told me that I would have to pay additional deposit of $40; to which I reminded her that I have a deposit of $40. Next, she told me to come back by 2:00pm for the check-in; and I told her that was fine by me as I had some things to do at the nearby Green Road Public Library. You can imagine my surprise when at the Library, on opening my email I found that the Front Desk Manager had cancelled my reservation for Saturday/Sunday stay. When I got back to the Hotel; the Front Desk Manager asked me to go with a trolley to immediately remove my belongings from the room. I requested to speak to her Supervisor; a request she refused. She proceeded to the Room(322) and put my things in a trash bag(both wet & dry) - heap of mess and came downstairs and requested that I remove myself and belongings from the premises. I did and discovered that every other Hotel in the area was fully booked. Waited till 06/07/2022 to bring up the issue with the General Manager of the facility who found nothing wrong with the way I was treated. Thereafter, I decided to share my experience at the facility with the travelling public. NOT A PLACE TO GO!

With a stay at Hampton Inn & Suites Knightdale Raleigh, you'll be centrally located in Raleigh, within a 15-minute drive of Coastal Credit Union Music Park at Walnut Creek and Raleigh Convention Center. This hotel is 10.1 mi (16.3 km) from North Carolina State University and 11.7 mi (18.8 km) from Crabtree Valley Mall.Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.A complimentary buffet breakfast is served daily from 6 AM to 10 AM.Featured amenities include a business center, express check-in, and express check-out. Planning an event in Raleigh? This hotel has 1008 square feet (94 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 110 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include microwaves and sofa beds, as well as phones with free local calls.

The best location to go to NC State. Most facilities such as the student center can be easily reached on foot or by shuttle bus. The hotel has a bar and coffee shop, as well as an excellent Mexican restaurant. A supermarket is less than 5 minutes away, and there is a subway restaurant and a shopping mall nearby.

This hotel has the worst front desk staff. The staff were made aware ahead of time that there would be no hot water for half of the 5th floor due to construction - but they still booked the rooms. They did inform the guests. It was 9:45 pm when I tried to shower before bed and that’s when I realized the water issue. At first, the staff were dismissive of the situation and stated there was nothing they could do because maintenance was gone for the day. When I insisted that I needed a shower, I was informed that I could change rooms. This meant packing up all of my belongings and unpacking again late at night. This was not feasible, so I asked to be able to just shower in the room that they were going to move me into. After some debate, the front desk staff finally granted me permission to do this, however, they knowingly gave me a key to a dirty room. The front desk staff told me to “just ignore the beds and stuff” because housekeeping had not yet cleaned the room since the prior guests checked out. I was disgusted and had to argue for a clean room with hot water. I was treated as though I was asking for an upgrade. Additionally, upon check out I asked for a receipt which is required for business reimbursement and the front desk staff stated that the printer was broken and she would have the receipt emailed. That also didn’t happen and upon returning home from my business trip, I had to make numerous phone calls to the hotel in order to finally have someone email the receipt. I will never stay here again. There are too many newer, nicer hotels in the area than to have to deal with this place. Common courtesy and customer service goes a long way - but staff at this hotel don’t even have the basics.

Room was spacious and very comfortable. Maid service was as-needed making it safer for staff and guests. Room (501) at end of hall was super -- quiet! Breakfasts were good and service was friendly and pleasant. Front desk was very accommodating.

The hotel staff were great, friendly and helpful. The hotel itself reminded me more of a motel, so I was not happy to have paid $120/night. It should have more been in the $89-$99 range. The area it was located didn't feel the safest (ie, I wouldn't have wanted to take a walk around after dark). The room itself was worn. It was clean and no bugs, but the safety lock on the door was missing a screw (which made it not as safe), the bathroom towel rack was separating from the wall, the door ran for a LONG time after you flushed it. There was a stain on the wall near the desk as if someone had thrown a pot of coffee against the wall. It was cleaned up but still evident. Interestingly, the desk assistant said there was a charge of $200 for smoking because it was a non-smoking hotel, but my room smelled of smoke (like it was in the carpet) and I smelled **** the second day I was there. The hotel was quiet - no people milling about outside or noise in the hallway (and my room was quite close to the elevators).

This is an old hotel that is a little banged up around the edges. Details..the female receptionist at checkin was not especially friendly. The room itself was huge. It was pretty clean and everything worked. However be aware that this is central A/C and the windows do not open. The mini fridge has no icemaker. There is a one cup coffeemaker with only two packs provided. One of the sinks was slow to drain. Breakfast is continental from 6am to 9am, hard boiled eggs, small yogurts, bananas, waffles etc. Lobby water and coffee with real half and half was 24/7 (no lids). I did not take the shuttle (note there are somewhat reduced hours) but the rental car terminal is not even a 10 minute drive. There are some fast food places nearby. Plenty of parking although you may or may not find the luggage carts available during peak hours. The elevator is a little slow. No in room safe. Beds good, not noisy inside the room.

I stayed over the weekend in February & was absolutely impressed by the service I received. Check-in was quick and friendly! The breakfast was delightful. Katrina in the kitchen assisted me with all my needs. As a kitchen supervisor, to see the display and cleanliness in the breakfast/dining area at the hotel I was impressed. There was food being brought out fresh and the areas around the food were being kept clean. Katrina interacted with the guest and made us feel comfortable, almost nearly as if we were home! I would definitely recommend if you need a get away & good energy! Thanks Katrina for completing our stay!