Rainbow Ocean Palms Resort

The spacious, well-equipped apartments feature modern furnishings and fantastic amenities such as an infinity pool and beach views. However, some may find the modern furnishings challenging to leave behind.

Apartment 6. Stay 22/12/23 - 27/12/23. Lovely views, boasting a combination of bushland and ocean. The apartment itself was a huge disappointment. Floors sticky and sandy, had to vacuum and mop myself as we have a 11 month baby. Extremely tired apartment, furniture very outdated and decor well past used by. Kitchen and bathrooms well overdue for renovations. Single drawer dishwasher, too small for family size apartment . Microwave was dirty, melted cheese inside. Crokery well overdue for replacement. I have seen better condition items at the local tip. Found drug paraphernalia in cubboard obove fridge. Managers response (Michael) was the cleaners must have missed that. No apology from Manager, he simply shrugged his shoulders and said what do you want me to do! Beds are comfortable but no duvet covers, instead duvet is placed between 2 bed sheets. Balcony dirty and sandy. Apartment 6 has all hard floors, not a single rug in the property. Main bathroom toilet leaks every time it's flushed. Shower rose was split, spraying water everywhere when turned on. This bathroom was unusable. Only 1 small towel rail in each bathroom. Exhaust fans very dusty and full of lint. Lounge TV tiny, 32". No bedroom TV. Wifi availability but super slow speeds. Not all windows had roller blinds and glass doors to balcony only had a sheer curtain, not very private from adjacent apartments. The infinity pool was often clowdy, not once was the pool vacuumed during our stay. We were a family travelling with 4 other families and their rooms were much nicer in terms of furniture, decor, and overall condition and cleanliness (Particularly apartments 11,14) We all paid the same rates, however for a lower standard room you would expect a lower rate. In all fairness, Management is extremely poor as everything wrong with this place is a reflection of their inability to maintain a certain standard of hospitality, room conditions and guest relations.

Beautiful 2 bedrm apartment with everything you need and more for our family of 4! The view was stunning, the managers are lovely and the apartment was incredibly clean and comfortable. The pool, although wonderful, was a little small at busy times. We’ve been to Rainbow before and love it and this time we enjoyed our stay even more thanks to this resort over the New Year period. Also, the Rainbow fireworks on the beach were amazing to witness so close up.