Le Jardin Resort and Spa

The rooms are spacious, clean, and offer an outstanding view. The location is superb, easily accessible by public transport and provides a luxurious escape from the bustling city of Mumbai.

I recently stayed at Le Jarden, and I wanted to share my experience in the hope that it helps improve your services. Unfortunately, my visit was not as pleasant as expected. - The food quality was below standard, with the same gravy used for both vegetarian and non-vegetarian dishes. Additionally, we found hair in the poha, which raised serious hygiene concerns. - The check-in and check-out times were rigid, making scheduling difficult. - Cleanliness was a major issue. Our room was not properly prepared, and the bedding appeared used. Worse still, there were bed bugs, which made for an uncomfortable night. - The property lacked adequate staff, leading to slow service. A medical emergency kit was not readily available, causing a 15–20 minute wait. - Despite having a turf, no playing equipment was provided. - The swimming pool also requires maintenance, particularly the sharp edges, which pose a safety risk. I hope these concerns are taken seriously and addressed for future guests.

Good location. Property is right on the road. Swimming pool is good. Other amenities need upkeep and maintenance. Service from Mr. Akhil was great. Room had an outstanding view! We had chosen pool-side view and our room was on 2nd floor. Some staff was on leave so housekeeping and room service got impacted.