Regina Blu

Our stay here was a perfect balance of luxury and wholesomeness. We used the hotel taxi to and from the hotel, everything was easy and taken care of. The view from the pool was exceptional and the sunset was beautiful. The staff were attentive and caring, especially the young lady who was on reception when we checked out, the man who drove us to Sarande and the young man at the beach bar (so sorry we didn’t ask your names) you made us feel so comfortable. The interior of the hotel was clean, calm and there were fun details in the decor which I loved finding. The beds were comfortable and the rooms made up every day. The food absolutely exceeded our expectations, my partner had meats and I enjoyed pescatarian and vegetarian options. Although there aren’t as many sun beds at the pool, we booked the hotel as we enjoy the beach. The beach bar is convenient and well run, the beds were plenty and comfortable and the sea easily assessable. We already hope we can stay with you again soon, you’ve made our first trip to Albania very relaxing and a holiday to cherish!

Price and conditions discrepancy between hotel and booking. I have booked this hotel trough Booking for 2 adults and a child. The price and the fact that the child can stay for free were clearly confirmed by booking, but I was contacted by the hotel and told that I shall upgrade the booking and even if I do not so, anyhow I will be charged more at check- out. When I told them that this is unacceptable, they just cancelled the booking.

This is not a 5 star hotel, 3 star plus at best. The pool is small and overlooks the ocean, which is a great view, however there are only a few chairs and beds which people put there belongings on in the morning and disappear for hours, the pool was full of kids so not a relaxing environment. The beach are has so much to offer and the structures need attention, litter along the beach, which unfortunately is a common problem in Albania. The food for afternoon snacks is poor, however we were very pleasantly surprised by the lunch and dinner offerings. The all inclusive package is poor, the white wine is not drinkable unless you buy separately and then you are overcharged. We asked yo cancel our 2nd night stay and were told no cancellations/refunds were allowed. We stayed the day and left after one night. The rooms were very poor and well below expected standards of what is advertised as a 5 star hotel. A real shame as it could be so much better with stunning views.

A hotel that left us with a very bad impression, the staff of the girls were very friendly, the food was not good, every day pasta and fish,(not enough boiled pasta) we asked for a room with sea view, and we were not left in that room. Unclean sea. I will not go there again.

We've been into several 5 star hotels and this is not one of those whatsoever. -Small pool, closes at 6pm, too early, just 10 hammocks for the whole hotel, never available. No diving allowed, but all kids and even some adults too were splashing all the time while we were relaxing on a chair. It happened so many times that we argued with more than one family, and the staff did nothing at all. -Food was tasteless. Everyday the same things, dessert were just pastry and food, nothing else, pizza and pasta everyday... juices were bottled... small and poor variety. Meat and fish tasteless. -Staff: few of them knew English and none knew Spanish. The looked down at you when they know you are a foreigner and they take advantage of your not understanding Albanian language. -Rooms: they are just OK, typical of a 3 star hotel, not a 5 star one, by far. -All inclusive does not include bottled water. Ice creams can not be served by oneself and so have yo wait long to get a small one. -Beach bar closes at 7pm and you can not get anything after that. Even at night you can sit down in the chill out but not order anything. Why is it then? -Restaurant: waiters don't know English, imposible to make any request or ask for help. They take forever to clean the tables even after telling them there is no clean table available. All in all. Try and get another place to stay. You can take good pictures of the pool, but that is all you can do. The rest?? Unbelievably terrifying. Escape. Skip. Next.

We’re on their boat trip, and I’ve never been on a slower boat. What took us thirty minutes going out is taking two hours coming back. I go wants the return trip to be this long? We haven’t eaten since breakfast, since they told us there would be a restaurant at the final location. They also promised a village on the island, it was in fact a decommissioned and abandoned millitary base. They also gave the wrong price for the speed boat. Everyone on the boat is ill and tired and no one is enjoying themselves anymore. I just want to go home. Please just let us get off this boat