Top rated hotels in Radford

Super 8 by Wyndham Radford VA
3.8/5104 Reviews
stay at this hotel regularly when I go into the area. This was the worse experience I have had at a Wyndam hotel I believe. I told the front desk and later after I realized nothing was done to check the situation out the maintenance an and housekeeper. We experienced a bug situation in one of the beds not both and I only asked that it be checked into since the bed in question was not to be used that night at all. I was called by who said they were head of housekeeping and told I would be kicked out of my room even though I was not in the building and it was moving in day at Radford so I was all involved in that process. The person was extremely belligerent, rude and at times hostile in this phone conversation. A while later I was called by this same person and told that the bed was checked and all the sheets etc were changed and no bugs were found. Imagine my surprise that this too was a lie because the bed in question had not been changed as the stains on the side of the sheet was still there. Had I not known there were stains I would have believed all this to be true. I was and still am surprised that this would happen since up until this past March I too had worked at Wyndam as a front desk clerk and could not imagine going to such extremes to first insult a guest and then lie in order to make sure the money for the night which was double a usual nights stay since it was move in day for Radford students did not have to be returned as was threated earlier in the day. I will share with Wyndam although I stayed the time I plan to mention this to the Wyndam offices and expect them to reimberce me with extra points. This is the results I have always told my Wyndam guest at the property I worked at to ask for and demand since in the long run it is the wyndam name that suffers

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