Guest User
December 31, 2021
I stayed 5 nights in a Deluxe room at this hotel for business travel, and it was an experience that I don't want to remember. The hotel staff doesn't care about cleanliness, healthiness, or guests. The hot shower in my room didn't work at all, the flush water in the toilet didn't work, and no technician came to my room to fix it. Even they didn't clean up your room daily if you did not ask and put your room key to the receptionist every morning. Don't bother to have breakfast at their restaurant since flies are everywhere. None of the staff had the initiative about the flies. None of the hotel staff wore health masks as health procedures in this pandemic. We rented a big meeting room for our 3-day event for about thirty participants, unfortunately, no air conditioning was provided, the sound system was horrible (I even had to switch on the sound system every morning, due to no technician coming on time before the event started), and the windows were dirty. On the fifth day, we rented a car from the hotel including the local driver for a 12-hour package to sightsee in five spots (mostly the beaches) in Sumba, and surprisingly the driver did not know the direction to the spots and had little experience of the destinations. In the end, we lost in an unknown area without a paved road, an Internet connection, no Google map to help us out. Totally lost. The good side of this hotel is they have beautiful views, large buildings, and green surroundings. In general, I don't recommend this hotel and please find another alternative.