VOI Praia de Chaves Resort

Guests appreciate the consistently clean environment and commend the exceptionally friendly and dedicated staff who ensure excellent service and welcoming atmosphere.

Our experiece was pretty odd and the Bravo management did zero to help, in particular at our return in Italy. Rooms are dated and basic which could be fine cinsidering Capoverde. Our room was way over being dated and basic. it was falling apart. It had several problems due to lack of revovation and maintenance. Managing staff is not helpful (most of the time they are more in vacation than you). Some of the issue were related to safety and use of the room. We were travelling with kids and power points were detacching from the wall. For bravo club it wasn't an issue as the pieces of the bed missing - my son was sleeping on it! The main door didn't close well and with the wind it was slamming all the time. the wardrobe was falling apart, there was a leek from the toilet, lamps full of bugs or falling from the wall, bed sheets broken and this is a short list. For the Bravo Club - even after having contacted them upon returning to Italy - everything was not a problem and falls within their standards- This club is absolutely not worth at all money that they ask for, the price is not cohesive with the quality. It is overrated and very expensive for what they offer. Be very careful when you book with them ** La nostra esperienza è stata pessima, e la direzione del Bravo non ha fatto nulla per aiutarci, soprattutto al nostro ritorno in Italia. Le camere sono vecchie ed essenziali, il che potrebbe è accettabile considerando Capoverde. La nostra camera era decisamente troppo datata. Stava cadendo a pezzi. Aveva diversi problemi dovuti alla mancanza di ristrutturazione e manutenzione. Il management non è d'aiuto - il più delle volte sono più in vacanza di voi. Alcuni dei problemi erano legati alla sicurezza e all'uso della camera. Viaggiavamo con bambini e le prese di corrente si staccavano dal muro, mancavano i pezzi del letto - mio figlio ci dormiva sopra! La porta principale non si chiudeva bene e con il vento sbatteva continuamente. L'armadio cadeva a pezzi, c'era una perdita dal water, le applique erano piene di insetti o cadevano dal muro, le lenzuola erano rotte e questo è solo un breve elenco. Per il Bravo Club - anche dopo averli contattati al rientro in Italia - tutto ciò non è un problema e rientra nei loro standard. Questo club non vale assolutamente il prezzo richiesto, il prezzo non è coerente con la qualità. È sopravvalutato e molto costoso per quello che offre. Fate molta attenzione a prenotare.

The hotel is predominantly Italian people, I was I think the only English person! However the staff are friendly and the location fabulous! A short walk to the fabulous beach (uphill on the way back) but not that strenuous. Rooms are basic but good they have everything you need and it was quiet. Pool area is lovely and clean. Nighttime entertainment is low key it’s a place to relax. Food is plentiful and of a good standard. Overall a pleasant stay.