Guest User
February 15, 2024
During the Spring Festival holiday, I wanted to take my children out to find a better hotel for a few days. Ctrip marked it with 4 stars. Choosing this hotel is probably the most regretful thing I have ever done. From the moment I started looking at the price, I became familiar with it. The difference was more than 100 yuan. When I arrived at the hotel, I found that it was really different from the pictures. There was no serious and bright lobby. The lights were dim and bright red and green. I thought I was in a nightclub. The front desk staff was completely unaware. I marked it as a room for two people and required two people. When I asked for a room card, the front desk told me that since there is only one room card for a full room, the guests need to come in and out at the same time. Is this reasonable? Later, he got annoyed because he had to swipe at the front desk for the elevator to go to any floor, so he finally gave me one.
The hotel's fitness room was cramped, and the facilities were damaged and no one was repairing them, so they couldn't be used normally. During this period, there was no response from the waiter when I pressed the doorbell or called the phone, making it impossible to get in or out.
Guests are required to swipe their cards to use the elevator. How do the delivery staff on different platforms get up and down? There is no extra working elevator. The room attendant is asked to squeeze in and stuff the working cart into the passenger elevator. Is it so unprofessional? The entire passenger elevator smelled of cigarettes. What was even more outrageous was that at 11 or 12 o'clock in the middle of the night, there were deliverymen delivering food to different rooms. The sound of opening and closing the door was so loud that it was impossible to sleep. The management was chaotic. For safety reasons, I strongly disagree. It is recommended for single beautiful girls to stay here as personal safety is extremely unsafe.
Let’s talk about breakfast. There are very few varieties and instant coffee. Doesn’t it hurt your conscience to charge extra for such breakfast? The fruit delivered was still rotten and smelled of mold.
The sound insulation effect of the room is very poor, you can clearly hear the voices next door
When checking out, the front desk was unwilling to come out and told me that the room card was thrown away at the front desk!
I have never experienced such a bad check-in experience, so I ask you why you are rated as a four-star hotel. Did you draw it yourself?
Strongly not recommended! ! ! ! Not recommended! ! ! !
Original TextTranslation provided by Google