Guest User
September 14, 2024
The facilities and services are extremely poor. There is a parking space in front of the hotel, but you cannot park. You have to park behind the hotel. There is no guidance on where to park. You have to get off the car and ask the front desk to find out. I said I booked a double room. I booked it for one day first, and then told the front desk that I would stay for many days and would renew the room the day after tomorrow. As a result, I was told the next morning that the room was fully booked and I could only check out of the double room. The front desk's attitude at that time was that it was impossible to renew my stay and there was no communication or coordination. I was told that I could only check out. The facilities are also poor. The hotel elevator entrance in the parking lot is dozens of meters away. There are no trolleys in the hotel. If you have a lot of things, you have to move them several times. In the room, the sink was blocked before it was used. (You have to wash your hair, too. Just show it to them when it’s full.) I went out this morning and scanned the parking coupon code. It showed the 24 hours it was valid for use. Then I asked if I could go out when I checked out at noon. I didn’t get it at all. If you don’t go, you have to pay and have to come back and scan again. There is something wrong with this setting. Normal people would think that entry and exit for the next day are free. The hotel told me that leaving within 24 hours after scanning is free. It’s so outrageous. Wouldn't you let me know and scan it once? He also told me that the hotel parking lot is like this. Don't admit that you can't serve. It's not like this when I go to other hotels.
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