Conrad Tulum Riviera Maya

Select date

1 night

1 room, 2 adults, 0 children

All properties in Tulum

Conrad Tulum Riviera Maya

Name: Conrad Tulum Riviera Maya
Address: Carr. Cancún - Tulum 307, Tulkal, Cdad. Chemuyil, Tulum, Quintana Roo 77774, Mexico, Carr. Cancún - Tulum 307, Tulkal, Cdad. Chemuyil, Tulum, 77774, Mexico
Price range: From €317
Rating: 4.3

No. 1 of Scenic Hotels in Tulum

Carr. Cancún - Tulum 307, Tulkal, Cdad. Chemuyil, Tulum, Quintana Roo 77774, Mexico

Show on map

We Price Match

Last booked 8 hrs ago

Highlights

Delicious breakfast

Great views

Ideal location

Pets welcome

Lots to do

Amenities

Outdoor swimming pool

Exclusive Beach Area

Diving

Snorkeling

Sauna

Spa

Massage Room

Fitness Room

All amenities

Property Description

Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions. Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.

8.6/10

Very Good

Loved the Jewel of Cancun!!!

All 105 reviews

Surroundings

Airport: Cozumel International Airport

(61.3 km)

Airport: Tulum International Airport

(65.1 km)

Landmarks: Playa Chemuyil

(460m)

Landmarks: Infinity Pool (adults only)

(520m)

Landmarks: Aktun Chen

(590m)

View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Ceiba Ocean View Suite King Bed

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Phone amplifier

Room Details

Check Availability

Ceiba Partial Ocean View Guestroom King Bed

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

Check Availability

Ceiba Family Suite-2 Bedrooms-1Kg Bd-2Dbls

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Phone amplifier

Room Details

Check Availability

Ceiba Room With Partial Ocean View And 2 Queen Beds

2 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

Check Availability

Ceiba Ocean View with King Bed

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

Check Availability

Mobility Accessible King Room with Roll in Shower

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Doorbell and phone alerts

Room Details

Check Availability

2 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Private toilet

Room Details

Check Availability

Hide Room Types

Guest Reviews

8.6/10

Very Good

105 reviews

Cleanliness8.6
Amenities8.6
Location8.6
Service8.6

Average for similar properties in Tulum

Most Mentioned

Review summary

Food and Dining: The variety and quality of food options, especially breakfast, receive high marks. Some restaurants within the hotel are considered Michelin-quality, offering delicious and well-prepared meals. The dining experience is enhanced by attentive service.(based on 1 review)

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 4, 2024

Bad experience, all they do is rip you off charging double for everything and constantly asking for tips. Yuck! No wonder people call them dirty Mexicans! Order cans for us and they charge us double then when I ask for help they don’t help and say that’s what he is charging when I was given a price at check out! Don’t stay here it’s not worth the money you can’t get anywhere so to eat you have to spend $100 us to get anywhere for food but then if you want to eat in the hotel it’s like your paying $1000 for a decent dinner I can not justify! What a bad hotel experience

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 9, 2023

Loved the Jewel of Cancun!!!

T‍_‍D

December 10, 2023

Lugar incrível, arquitetura sofisticada e atendimento excepcional! Fomos com Deus s filhos e tivemos momentos muitos agradáveis, eles adoraram!. O único ponto desfavorável são os valores extras com alimentação e bebidas, que são bastante elevados!

Translate

H‍u‍J‍i‍a‍n‍h‍u‍j‍i‍a‍n

September 24, 2023

新酒店開業，軟硬件都是七星級水準！

Translate

J‍o‍r‍g‍e

August 21, 2025

Impressef This place is beautiful. The service is impeccable. Worth every dollar. Do yourself a favor and book your family there.

C‍o‍r‍i‍e

August 13, 2025

Great staff -- courteous, kind and attentive; very thoughtful with extra touches like birthday celebrations, towels, drinks and sunblock; shoutout to Andres and also the staff at Kengai and Arborlea for exceptional service.

D‍e‍n‍n‍i‍s

August 10, 2025

Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.

J‍o‍s‍s‍i‍e

April 1, 2025

Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds cannot be added.

Breakfast

CuisineAmerican, Continental

StyleBuffet

Age	Fee
Adult	Buffet:MXN$824 (approx. €38.73) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowed on requestAdditional charge

Fee: Contact the property for details

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2021
Number of Rooms: 349

Phone:+52-9841951050

Email:CUNCI.GE@conradhotels.com

Frequently Asked Questions

What are the check-in and check-out times at Conrad Tulum Riviera Maya?

Check-in at Conrad Tulum Riviera Maya is from 15:00 and check-out is by 12:00.

Does Conrad Tulum Riviera Maya have a swimming pool?

Yes, Conrad Tulum Riviera Maya has a pool.

Are pets allowed at Conrad Tulum Riviera Maya?

Yes, pets are welcome at Conrad Tulum Riviera Maya, but it is best to call ahead to confirm.

Does Conrad Tulum Riviera Maya provide breakfast?

Yes, guests at Conrad Tulum Riviera Maya can enjoy breakfast during their stay. Breakfast option(s): American, Continental.

How much does it cost to stay at Conrad Tulum Riviera Maya?

Prices at Conrad Tulum Riviera Maya may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Conrad Tulum Riviera Maya?

The nearest airport is Cozumel International Airport, just about 1 hour 49 mins from hotel by car (61.3 km) away.

What is the cancellation policy for Conrad Tulum Riviera Maya?

The cancellation policy for Conrad Tulum Riviera Maya depends on the room type and booking terms.

About This Property

Nearest Airport	Cozumel International Airport
Distance to Airport	61.28KM
Average Price From	EUR1085
Hotel Star Rating	5