Azulik

Beautiful hotel!! Spent an amazing week in a villa with my husband and we will never forget it. Our room was leaking a bit with the rain. Overall a wonderful experience. The museum was beautiful and the other location was well worth the drive to visit if you have a car.

AVOID THIS PLACE AT ALL COSTS  False Instagram Marketing - not a luxury experience. SO, this hotel has a "no-refund" policy, but I believe that is because the quality is so terrible that a lot of quests wish to leave after they see how bad it is there. There are NO SHOWERS, and NO LIGHTS in the room. They also don’t allow cameras here (probably because they don’t want updated photos to compete with their marketing from 10 years ago.)  First, they didn't give us the room we booked. We booked a sea villa, and upon arrival, they gave us a sky villa. Then when we arrived someone came to our room to deliver food for another guest but we were not dressed and realized there were no blinds / shades so anyone walking by could see everything. No blackout blinds for sleeping and there were lights outside shining into our room. Second, they failed to mention there would be an ALL NIGHT LONG party and it would not be possible to sleep on the night of the 31st. Third, the entire resort smells like mold / rotting water and the overall quality of service and attention to detail was the worst l've ever seen at any resort. The rooms do not have any privacy and you can hear other guests ****** *** because the rooms are all closely connected. Overall, we were disgusted by this property and could not stay for the following 4 nights and had to leave due to lack of quality in every way imaginable.  Food was good but service took FOREVER.