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The Front desk especially Mr. Travis was very helpful and cooperative. The housekeeping forgot to clean the room one day and Mr. Travis apologised

Awesome stay all around from check in - to check out. I extended my reservation the next morning- wasn't inconvenienced having to go back to the front desk and check-in again that's customer service!

The overall is not bad, the service is okay, the room is clean but the room is a bit small. Sound insulation is also good. The location is ok and the price/performance ratio is high.

The room is large and the suite is large. The arrival time is 8 pm, there are parking spaces, but when I checked in, the young lady at the front desk asked me to swipe the credit card to collect the full fee when I knew I had booked and had an order, telling me that the system did not pass, and another service gentleman at the front desk told her, The direct check-in of the third-party agent order is fine, so the lady at the front desk asked me to swipe $100 to make a deposit and swipe the card successfully. The strange thing is that a monthly credit card bill came. This holiday inn charged me 246.25 US dollars. I charged twice for one night, and Trip.com nearly 2,000 RMB plus US dollars 246.25.

I really like the style of this hotel, with a small kitchenette in the suite, beautiful environment

The location is relatively remote, the room is quite spacious, and the service attitude is OK. Breakfast is average, there are too few choices, the price is cheaper than other places, and the price is OK.

It's actually quite average. Overall, it's ok to stay. The room price has increased. This is the only way to stay. However, they have a front desk 💰 that can't explain clearly. There are no slippers. Cleaning is done once every 3 days. It's OK. It's quite suburban. You need to bring enough things. It's not hot. There are no shops nearby. The environment of the shop is as shown. The yogurt is OK (〃'▽'〃)

The room was very clean, quiet, and cost appropriate. The facility was easy to access's off the freeway as I was not familiar with the area. The Check in process is very simple. The air conditioner blows very cold m. The sheets were soft and cozy.

This hotel is still very good! There is legalseafood next to it, and there is an Amc cinema, just 2 minutes drive; the lobby can print things by itself! ; Can dry laundry; The only downside is: the room behind pkwy is very noisy, the floor is very thin, I was complained downstairs with the child, and I changed the room halfway! I think the service is OK, I think it is not intimate enough to consider the customer's appeal! The second time I went to live, I said that I had to stay away from the high-speed room, and their front desk still gave the room on the high-speed side! Until I said that I had to check out and change the hotel, their manager changed the room to me! If they say that this room is the room, don't believe them! Too much heart at this point, such a trick is really incomprehensible! Shouldn't it be possible to meet customer requirements?

Good chain hotel, good management, cleanliness, comfortable bed, breakfast is good, location close to high speed, near a Macy's mall, there are restaurants, the only bad thing is the WiFi is not good, the speed is very slow