Guest User
June 6, 2024
I arrived in Quy Nhon in the evening, so I checked in to the hotel later than the hotel's check-in time. At 9pm on May 31, 2024, I arrived at Le Mint hotel on Tran Khanh Du street. As soon as the grab car stopped in front of the hotel, the hotel bellboy ran to open the car door for me like a bellboy from a 5-star hotel, and my impression of Le Mint started from here. I was assisted by the bellboy to bring my luggage into the lobby (my luggage includes a SUP kit for my competition on June 2 and a size S suitcase) while being checked in by the receptionist, and of course the receptionist also completed the job of a receptionist very well. Right then, I observed the bellboy carefully taking a towel to wipe the stains on my suitcase and sports equipment without even seeing it myself. While observing her, the receptionist completed the check-in within 2 minutes. For those who have worked in the Hotelier industry, they will understand what it is like to check in in 2 minutes. With more than 5 minutes in the lobby of Le Mint Hotel, I was truly able to relive the time when I was a front desk employee and an early Butler of Six Senses Con Dao (later called Butler). GEM (Guest Experience Maker). At a 3-star hotel with a De' Art network design, the two of you have given yourself the experience that at a 5-star hotel they still train the staff every day. After completing the check-in procedure and receiving your support in depositing the sports equipment at the reception hall, the bellboy brings the luggage with him upstairs, and you have almost completed the job and process of leading guests to the room. and return luggage to the guest's room by a 5-star hotel employee. Entering my room, I was really surprised because, while it was only a 3-star hotel standard, Le Mint's room almost reached the room standard of a 4-star hotel. Everything is arranged and arranged in the room, and I really feel the enthusiasm of Le Mint's management team and room staff with the desire to bring a comfortable feeling of home to each guest upon arrival. room at Le Mint.