937 Epifanio de los Santos Ave, Quezon City, Metro Manila, 1104, PhilippinesView Hotel Details
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Hotel Sogo - Edsa Trinoma Guest Reviews
3.5/5
19 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.4
Service3.5
Cleanliness3.5
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All reviews(19)
Positive reviews(16)
Reviews with photos/video(6)
Negative reviews(2)
Anonymous User
Deluxe Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 19, 2024
First time namin mag overnight stay sa sogo for curiousity and di namin expect na ang ganda pala ng rooms and services nila,probably gonna book again🤍
Acceees
Executive Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Awesome Expereience! ❤️Extremely clean room. We loved the contemporary design. Everything looked really new when we were there. We stayed in the small room... some might find it a little tight.. but it was okay for us. Really nice breakfast spread. Only downer is that there was a little musty or damp smell in our room. Just a little whenever we entered. Other than that it was great.
Guest User
Executive Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The staff are very accommodating and friendly. The hotel ambiance is always good.
Anonymous User
Deluxe Room
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jul 28, 2024
I booked this place as this is walking distance to the place i visited. Walking distance to a trinoma mall and solaire resort. This hotel is a go to place as it's very clean and is suited to my budget.Though theres no amenities such as swimming pool. No restaurant inside but they have a menu which can be ordered via phone. Overall it's a place to go for convenience, budget, and cleanliness.
Ceddie H
Deluxe Room
Stayed in Nov 2023
Business travelers
11 review
3.7/5
Posted on Dec 5, 2023
Well our stay is okay. though we have experienced an aircon that is not functioning well, the shower is broken. but the staff attended immediately our concern . but still it was a nice stay.
Response from Property: Dear Sir / Mam Ceddie, Thank you for your understanding and feedback. We're sorry for the inconveniences faced during your stay at Hotel Sogo North Edsa. We appreciate your kind words and hope to provide a flawless experience next time.Best regards, Emmithy BugnalenHotel Manager
Guest User
Regency 2
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The staffs are very accommodating. Of all sogo branches we have been this is the easiest to check in. I appreaciate their friendliness. Their head even bring us to our room making sure that the room are functioning well.
Jackie
Deluxe Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Malinis, maayus, affordable para sa mag stay especially sa mga couples, excellent services
Response from Property: Dear Ms. Jackie, Thank you for your kind words! We're thrilled you found our Hotel clean, affordable, and enjoyed our excellent services. We hope to welcome you back soon!Best regards, Emmithy G. BugnalenHotel Manager
miabff28
Deluxe Room
Stayed in Oct 2023
Travel with friends
4 review
2.2/5
Posted on Oct 16, 2023
Not enough parking space, 5-6 spaces more but were reserved to hotel executives, not prioritizing its customer..key card was not working as it should.
Response from Property: Dear Miabff28, We apologize for the inconvenience you experienced with our parking and key card system. We value your feedback and will work to improve these areas for a better guest experience. Thank you for bringing this to our attention.Best regards, Emmithy G. BugnalenHotel Manager
Guest User
Deluxe Room
Stayed in Dec 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Dec 20, 2022
Good location, near Trinoma and SMNorth Edsa mall. Easy check out process.
Response from Property: Dear Sir / Mam,Thank you for choosing Hotel Sogo North Edsa for your recent stay! We appreciate your positive feedback regarding our convenient location near Trinoma and SM North Edsa mall. We strive to provide our guests with easy and hassle-free experiences, so we're glad to hear that you found our check-out process smooth. We hope to have the pleasure of welcoming you back on your next visit.Best regards,Emmithy G. BugnalenHotel Manager
Guest User
Deluxe Room
Stayed in Oct 2023
Solo travelers
4 review
2.7/5
Posted on Oct 18, 2023
Not bad for the price
Response from Property: Dear Sir / Mam,We appreciate your feedback and are glad to hear that you found your stay at Hotel Sogo North Edsa to be a good value for the price. We're always looking for ways to improve and provide even better experiences for our guests. Thank you for choosing to stay with us.Best regards, Emmithy G. BugnalenHotel Manager
Darren
Deluxe Room
Stayed in Sep 2023
Solo travelers
25 review
3.5/5
Posted on Nov 20, 2023
It was ok
Response from Property: Dear Sir Darren,We're grateful for your review and feedback. Your satisfaction is important to us, and we hope to exceed your expectations on your next visit.Best regards,Emmithy G. BugnalenHotel Manager
Lee L. Li
Executive Room
Stayed in Jul 2023
Booked for others
20 review
3.0/5
Posted on Jul 26, 2023
All good
Response from Property: Dear Sir Lee, We appreciate your positive feedback! We're delighted to know you had a pleasant stay at Hotel Sogo North Edsa. Thank you for choosing us, and we look forward to welcoming you back in the future!Regards, Emmithy G. BugnalenHotel Manager
Guest User
Deluxe Room
Stayed in Jan 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jan 26, 2024
The hotel is located under the subway station, and there are several large shopping malls nearby which are more convenient. Because of this, it is quite noisy and messy, but the hotel room environment is not bad and the waiters have good attitudes.
Original TextTranslated by Google
Response from Property: Dear Sir/Mam, Thank you for your valuable feedback! We appreciate your recognition of our convenient location near shopping malls. We apologize for any inconvenience caused by the noise and chaos from the subway station. We're delighted you enjoyed the pleasant environment in our hotel rooms and experienced friendly service from our staff. Your comments help us improve and enhance our guests' experiences. We look forward to welcoming you again at Hotel Sogo North Edsa.Best regards, Emmithy BugnalenHotel Manager
Ronel
Executive Room
Stayed in Jun 2023
Couples
2 review
4.0/5
Very Good
Posted on Jul 19, 2023
Your noodles are delicious and you are not expensive, ok in the pocket 👌👌👌
Original TextTranslated by Google
Response from Property: Sir Ronel,
Thank you for visiting Hotel Sogo North Edsa! We are very glad that you liked our noodles. We hope you will come back to our Hotel again. Thanks a lot!
Respectfully,
Emmithy G. Bugnalen
Hotel Manager
the_musafir
Stayed in Dec 2022
Solo travelers
3.0/5
Posted on Dec 29, 2022
It's next to North Ave MRT station and the Trinoma Mall. Very noisy location . As soon as you walk into the entrance, a foul sewerage type of smell hits you. Not a nice welcome..!! Girls on reception are efficient but not particularly friendly. I think they don't enjoy their jobs. I was escorted to my room to view the lighting levels because I requested a brightly lit room with a window. There are many hotel rooms in the Phillippnes without windows, something to be mindful of. I wasn't happy with the dim yellowy light bulbs but the supervisor kindly replaced a few with brighter whiter bulbs. Kudos to him. But there was an overpowering smell of fresh paint coming from the closet in the room. Despite getting it cleaned and sprayed with freshener, the smell never went, hence I couldn't hang any clothes in there for my entire stay. No restaurant in the hotel just room service that brought food wrapped in cling film. Food quality was not too good. The reception and kitchen staff don't seem to understand that a vegetable chow mein shouldn't have meat in it. "no meat" doesn't seem to register with them. The 24/7 store next door was convenient for snacks and drinks. The only saving grace for this hotel is it's proximity to the MRT station and the mall.