Red Hotel Cubao, Quezon City Reviews

The service has completely downgraded. We used to love this place but now, roaches are crawling on the bed, or wherever places on the room. We’ve also seen lots of roaches on the buffet area. Photos attached. I have called the reception to ask for toiletries and they’ll charge you for everything. Completely deteriorated.

This hotel has very nice rooms and amazing bathrooms...the gym and pool are awesome but the location is kind of annoying since the surrounding area is not attractive or nice....

This was our second time staying at Red Hotel because the location is very accessible to malls and transportation terminals. It really feels nice to stay here just to relax and have a great bonding time with family after a long day at work. The staff are very friendly and accommodating as always. The breakfast is good, and the bed in the room is very comfortable as well. However, during our second stay, I noticed that the room had a lot of small cockroaches inside. This was very disturbing, especially since I have two small kids. Fortunately, they did not get any bites. Additionally, the bathroom door was not working and couldn't lock, which was the same issue we had during our first stay in the Family Room. When we tried the pool area, it seemed that the female restroom was under renovation, which was very inconvenient as we were unsure if we should use the male restroom instead. I believe that this hotel is still relatively new, and I suggest that the hotel management work on maintaining these facilities better. But overall, I still like staying here! Kudos Red Hotel. ♥️

The room has a CR smell. No toilet paper. Its good for overnight. The other rooms with windows i prefer. Breakfast was great though.

Worst staycation experience. Decided to book this hotel to celebrate wife’s birthday and we are attending a concert at araneta center. Upon check in some roaches are there but wr understood that it may be due to weather so left our stuff and went to the concert. When we came back around midnight the place was infested with roaches of different sizes. Immediately called desk and said that someone will check but only arrived half jour later. They wanted us to tranfer to another room but should Wait for another 45 minutes to 1 hour since they are “cleaning”. This is already past midnight. As my son described it, that day was the highest high (concert) and the lowest low we experineced. Not recommending this place and i hope that local government inspects this unit for sanitary purposes.

We have been waiting for more than an hour before checking in because no rooms were available. I expected a smoother experience since I had a reservation, and the booking app indicated that there were rooms available. The air conditioner was not cooling properly, so I requested a maintenance personnel to check it. They discovered that the filter had not been cleaned.

The service is so lame and laid-back. You need to call again and again and remind a staff in the front desk in perso should you requesr room cleaning. The first time we asked for a room cleaning, they missed to clean and replace the teaspoon. Toiletries not replenished. The next time we requested, towels were not replaced right away and we are told no available clean towels. Sorry but I am personally not recommending this hotel.

Great facilities. Breakfast is great for its price. Extended pool hours until 9pm.

Sad to say pero sa UNA lang sila maayos ang sevice. 😩😩🥹 Don't be fooled guys, (you may check my previous reviews for reference). * Lagi kulang ang basahan nila. (Bath Mat) * Maraming ipis (Akala ko nga ipis yung mga nakabook eh) 😂 So kung allergic kayo sa ipis or my allergies kayo sa dumi please save yourself and avoid this hotel. 😔 or dala kayo insect spray. * Dinig mo ingay sa kabilang rooms. (Pangit ang room soundproofing). Pag matapat ka pa sa rooms facing Pinatubo st. Di ka makakapagpahinga ng maayos dahil laging may nagvivideoke / livebands. 👎 * Yung elevator laging basa due to people running to and from their rooms to the pool (5th floor). * About sa pool, tbh we stayed here for several days on different weeks but we never ever saw staff/crew cleaned the pool. 🤦🏻♂️

Wasnt expecting that it was quite good stayin here in that price at Red Hotel. Closed to Araneta Colliseum and Gateway. Bar and restaurants around area. Also, hotel has pool and a restaurant. Room are clean but unfortunately when we left for few hours and got back, there are tiny cockroaches. Aside from that, its all worth it with.

Used towel bathrooms with hole in the middle. No fridge and complimetntary water bottle, need to request to front desk to give us. It’s our 5th time already.

An excellent & relaxing stay. " " Loved our stay. Beds were exceptionally comfortable, super nice and clean room. The hotel's cleanliness is superb Very friendly and kind staff.. Thanks see you again...

We booked two rooms using Trip.com. I’m happy this is the platform I used as the price doubled when you book directly with hotel. Plus, I chose room with breakfast, and guest what, it is a buffet breakfast and my family enjoyed so much.

My second time staying here, but I guess the property is unable to maintain its positives. Room is still great, service is still good. But the facilities were not well maintained anymore. The pool area is dirty. Hope they can improve as they are still a good value for money in the area.