Fersal Hotel P Tuazon Cubao Reviews

The person who made the reservation must arrive at the hotel first, because even if you provide the names of the other person in the room you reserved they wont allow them to check in without you (even if you request it). Luckily for us, we are just on the third floor because the elevator is under maintenance during our stay. The water dispenser has no hot or cold so the drinking water is room temperature. The towels work well. It's a comfortable bed. There is decent water pressure as well. Just a short stroll from the bus terminal and shopping center from the hotel. I consider the building's spa to be a plus.

The front desk officer named Rose was terrible. She doesn't have good manners as if she is not working in a hospitality kind of job / environment. She talked to you with her arms on her waist as if she is scolding a child. However in fairness, although the hotel room is old but it was clean and well maintained. Although the lavatory and bathroom are very small that it was very difficult for me to maneuver inside, but it was very clean.

Great stay. Clean room. The only problem we had was the tv wasn't working. No channels

Great hotel! I was amazed by the hospitality and generosity of Fersal. We made a wrong booking but they assisted us with the amendment and all. The place is near everything - convenience store, restaurants and such.

The place is very convenient. You can ride a taxi or public utility vehicle just outside the hotel. Staff were corteous as well. Water is also provided . Water station is located along the hallway. You can fill the pitcher provided in the room. Towels are worn out and really old which you can immediately judge by its color.

Worth the price. Staffs are accommodating. Location is walking distance to ali mall and SM.

Staff are nice but amenities are limited... TV is terrible as it does not have a good reception.

I made a booking on behalf of a friend named Faivo Bartolome but did not arrive. When I call Fersal Hotel and the CRO if I can refund the payment they say it was not refundable. So I decided to use the room however the front desk say that it's a guaranteed booking and I need to ask permission from Mr. Bartolome. The issue here is I made the booking and paid for it but I am not allowed to use and modify the name of the guest. Check-in time is 2pm but they passed me from one office to another until they say that Trip.com will call me for the modification. The front desk gave me a number to call but nobody answered until its almost 3:30 pm. I'm already tired from a long trip yet there was no consideration from the Front Desk of Fersal so I decided to walk out of Fersal and booked to another hotel. For Trip. com the guest name should be modified so the payor can transfer names. *********** is still better, I can always make changes in my reservation be it name or dates.

Nice place! Clean and vintage like. Worth it for its price! Reception staff is accommodating and was able to work smoothly!

Lacking in amenities like shampoo Cable tv was out no available channel

lobby was superb and the front desk was everything i needed 🥰🥰🥰 rooms are ok, clean and well lit. its just the comfort room was too small and doesn’t have a smart television but its not a big deal cos they have strong wifi connection and i have my macbook with me. Will book again.

Great Value! The TV just needs to be fixed because majority of the channels are grainy, other than that everything is great. Location is very near the mall and convenient stores. Friendly Staff! Thanks Fersal!

Hassle free booking. The place is nice and its near to the malls in cubao.

It wadd good. And the staff was all friendly. Over all its nice 😉😉😉😊😊😊 thank you