Top rated hotels in Quezon City

Citadines Roces Quezon City
4.6/565 Reviews
The word that best captures my experience at this hotel is 'new.' Being a relatively new establishment, the hotel impresses with its immaculate cleanliness and modern design, evident from the lobby to the rooms. The contemporary style is both refreshing and welcoming. I would also like to highlight the professionalism of the staff, especially those at the ground floor entrance, including the security team. Their warm smiles and friendly greetings set a wonderful tone for guest interactions, making one feel genuinely welcomed. That said, there are a few areas where the hotel could fine-tune its services. One area for improvement is housekeeping. While the staff did ensure that the blankets were neatly folded, other aspects of room tidiness seemed to be overlooked. On a few occasions, I noticed that the room was left largely as it was, with not much attention paid to finer details. I understand that the hotel is new, and the staff may still be gaining experience, which might explain these minor oversights. With a bit more focus on these details, the guest experience could be significantly enhanced. As for the amenities, they were fairly standard. I was a bit surprised that in-room slippers were only provided upon request, rather than being pre-prepared in the room. However, I must say I really appreciated the room’s design, especially the cozy kitchenette area. Having all the necessary amenities and utensils within easy reach was a thoughtful touch and one of my favorite aspects of the room.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.