Anonymous User
April 28, 2024
The view and structure of the room are really beautiful. But I encountered a very speechless thing during this trip. After returning home, I found that my credit card was charged more than 2,000 RMB. I learned from Ctrip customer service that the hotel room was damaged, but we are very sure that nothing was damaged, and some of the hotel equipment is a bit old (the cooking utensils are dirty and old, and the faucet is about to fall off). Contacting the hotel through Ctrip did not get any results, and I sent an email but there was no reply. I was charged more than 2,000 RMB. This is a ** behavior. Friends who go out should pay attention.
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