Eichardt's Private Hotel

We had an incredible experience here. There had been damage to our original apartment room and since it was shoulder season, we were upgraded to the penthouse. It was a fantastic way to end our trip. The accommodations were fantastic, the service and care we received was great and the food...especially breakfast was wonderful. The location was also GREAT....within walking distance of so many things. We particularly enjoyed our interactions with Sioned and David AND the cleanin/turn down crew were exceptional. THANK YOU!!!!

A Small Luxury Hotel and deservedly so. Perhaps the finest property we have ever stayed. Excellent and helpful staff, luxurious room, centrally located and right on the water. You cannot do better in Queenstown, or perhaps anywhere in New Zealand. Treat yourself, it is worth it.

We really enjoyed our three night stay, the hotel is perfectly located at the heart of Queenstown with stunning views of the waterfront and the breathtaking mountainous background. The staff are great, they will go out of their way to help you, every person we met was very pleasant and professional and very eager for you to make use of everything Queenstown has to offer. Having a car was a breeze thanks to their efficient and complimentary valet service. The spa was under renovation so unfortunately we couldn’t use it. We had breakfast included in our stay, this featured a hot menu and a selection of cold continental items. Breakfast was tasty and fresh and always arrived quickly. The hotel also offers complimentary drinks between 5.30pm and 6.30pm every night. We were slightly confused with the offering on our first night as we could only select one glass of wine, however this seemed to change on our final night where we could also choose from beers and cocktails (plus more than one glass was allowed this time!). Would love to give the hotel 5 stars but we really did encounter a significant issue with noise at night. We had room 4 which was huge and well appointed but unfortunately it faced a roof top bar and a club. The roof top bar blasts music out until midnight (which isn’t an awful time) but the club blasts music until 2.30am. This makes the whole room shake and thump and you can’t get a peaceful night of sleep until the club shuts down. It really is a shame. We mentioned this to reception but apart from suggesting we call the night team, it felt like there was nothing more they could do. Therefore we strongly suggest that anyone avoids staying in room 4 or 5 if you want a good nights sleep ahead of a busy day exploring Queenstown.